Introducing Administrator Christina Hales with over 20 years experience providing thorough and skilful support to law enforcement and other agencies
* Property Management by auditing weekly, monthly and yearly for all exhibits, drug, weapons, found and unclaimed property
*Roster support for a 24hr roster
*Assist with the management of fatigue and wellness of employees
*Leave and Overtime management
*HR policy support
*Provide continuity statements for court
*Conduct on the job training for staff and police on human resources, roster practises and property procedures.
*Comply with property management safety practises for a safe working environment
*Frontline communication to the public and police communications
*Person in Custody travel management
*Traffic Adjudication
*Co-ordination with other government agencies and stakeholders to the QPS on business and finance management issues
*Managing and updating administrative databases with sensitive & confidential information
*Account management and monthly reconciliation of corporate accounts
*Leave auditing, updating roster changes, overtime data entry and equity management
*Lodgement of technical & building support requests
*Roster creation
*Leave management
*Data entry of timesheets, hours worked and overtime
*Calculations for superannuation and payouts
*Dealing with diffcult human resource issues
*Transcription of police interviews for court
*Frontline counter enquiries
*Reception duties consisting of mail, phones, faxes and photocopying
*Typing letters, memorandums, reports and spreadsheets
*Workcover claim management
*Auditing staff data entry on terminations, increments, leave, overtime, higher duties and appointment activities in payroll system
*Calculating overpayments, long service leave payouts, terminations and appointments
*Investigating complaints and pay discrepancies
*Monitoring superannuation adjustments
*Creating letters and certificates of service
*All reception duties
*Payroll data entry for leave, higher duties, increments, deductions and payroll advice forms
*Ministerial and correspondence creation
*Accounts receivable and payable
*Ordering stationery supplies
*Correspondence filing
*Answering phones and taking messages
*All mailroom duties
*Records Management assistant
*Frontline checkout operator managing cash register functions
*Backfill of stocks for the variety section
* Roster and property management experience
* Advanced knowledge on QPS procedures in Station Administration
* Advanced communication and active listening skills
* Knowledge of counselling techniques
* Experience in dealing with conflict and complaints
* Complying with policies and corporate protocols
* Criminal database management knowledge
* Experience working autonomously or in a team environment
* Experience in time management & prioritising to meet
deadlines
* Training and assisting new employees
* Human resource management knowledge
Recent Training Courses
* Staff Member Behaviour and Discipline 2023
* Corporate Card Refresher Training 2023
* Domestic and Family Violence: The Holistic Approach 2022
* Psychological First Aid Foundations OLP 2022
*Coercive Control OLP 2022
*QPRIME Property Management 2022
*Property Offices - Safety on the job 2022
*Leadership Engagement and Development LEAD Workshop 2021
Police Service Medal 10yr
15 year Police Service Clasp
20 year Police Service Clasp
2014 G20 Summit Citation
2010-2011 QLD Flood and Cyclone Citation
Over 20 Years experience with
*QPS Recording Systems - QPRIME, ITAS, LCAD, AURION, ESS, CARS & TRAILS
*Microsoft Word, Excel and Outlook
Personal Goals also achieved
*Staff Member Panel Training 2002
*Workplace Assessor Units with the QPS 2002
*Grade Six Trinity College London Speech Exam 1996
SSGT Edward Lukin, Officer in Charge of Smithfield Station Ph 4057 1900
Acting INSP Jamie Horn, FND Cairns City Patrol Group Ph 4030 7040
SGT Christina Hellwing, Shift Supervisor Cairns Watchhouse 4030 7282