Summary
Overview
Work History
Skills
Reference
Timeline
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Christina Kailahi

Lidcombe,Nsw

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Overview

12
12
years of professional experience

Work History

Supervisor of Operations

TNT Express
02.2016 - 11.2019
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Reduced expenses for the department by optimizing resource allocation and closely monitoring budgets.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
  • Developed and implemented training programs for new hires, improving overall team productivity and performance.
  • Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
  • Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
  • Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
  • Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
  • Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
  • Organizing Shift rosters and allocations
  • Operating a LO forklift
  • Working with a team of 7 supervisors on the one shift
  • Meeting Deadlines daily
  • Managing floor team of 300+ employee

Distribution Process Worker

Workforce International
10.2011 - 03.2016
  • Enhanced warehouse efficiency by streamlining distribution processes and implementing time-saving techniques.
  • Reduced order processing times through effective organization of products and documentation.
  • Increased customer satisfaction by ensuring timely delivery of orders and maintaining clear communication with clients.
  • Improved inventory accuracy with diligent monitoring and regular audits, leading to fewer discrepancies.
  • Maintained a safe working environment for team members by enforcing proper safety protocols and conducting regular inspections.
  • Contributed to the reduction of shipping errors by meticulously double-checking orders before dispatch.
  • Kept up-to-date records of inventory transactions, enabling accurate tracking and forecasting of stock levels for better planning purposes.
  • Counted, sorted or weighed incoming articles to verify receipt of items on requisition or invoices.
  • RF scanning
  • Operating Pallet Jack
  • Wrapping Pallets
  • Stock Take
  • Handled day-to-day shipping and receiving overseeing more than 1000s of packages per day.

Administrator

Dynamic Transport
09.2007 - 01.2010
  • Streamlined office operations by implementing efficient administrative systems and procedures.
  • Improved employee productivity with effective time management strategies for daily tasks.
  • Reduced overhead costs through careful budget management and resource allocation.
  • Coordinated company events and meetings to foster teamwork and boost employee morale.
  • Maintained accurate documentation of company policies and procedures for easy reference by all employees.
  • Oversaw vendor relations, negotiating contracts that resulted in cost savings for the organization.
  • Troubleshot employee concerns and recommended corrective actions to resolve issues.
  • Targeted new customers to grow geographic reach and increase revenue.
  • Leveraged bookkeeping software and automated processes to reduce errors.
  • Drove marketing initiatives to increase brand recognition, facilitate promotion and boost revenue.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
  • Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly.

Skills

  • Staff Evaluation
  • Facilities Inspection
  • Customer Service
  • Team Leadership
  • Logistics Management
  • Goal Setting
  • Attention to Detail
  • Product Knowledge
  • Stock Control
  • Order Picking
  • Multitasking Abilities
  • Bar code Scanning
  • Forklift Operation
  • Freight Labeling
  • Order Checking
  • Pick packing

Reference

Leith Grant - PM operation Manager TNT ENFIELD

0409718538


Susanna Parker - Workforce International Wetherill Park 

0413915472


Timeline

Supervisor of Operations

TNT Express
02.2016 - 11.2019

Distribution Process Worker

Workforce International
10.2011 - 03.2016

Administrator

Dynamic Transport
09.2007 - 01.2010

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Christina Kailahi