Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Medhurst

Hobart ,TAS

Summary

With over 10 years in business development and marketing, my lived experience of suicide inspired a career transition to suicide prevention. At Lifeline Tasmania, I dedicated three years to supporting the Tasmanian community, I am now looking for a new role where I can leverage my unique perspective to build strong community relationships and create positive change.

Overview

14
14
years of professional experience

Work History

Business Development Officer / Program Admin

Lifeline Tasmania - Training and Support
07.2021 - 07.2024


  • Coordinate state wide in-house and public training schedules, booking venues, arranging resources, marketing and bookings.
  • Stakeholder engagement, collaborating with other programs, clients, organisations and industry leaders
  • Secured long-term client loyalty by consistently delivering high-quality products and services tailored to individual business needs.
  • Mentored team members, sharing expertise creating a collaborative work environment focused on achieving shared goals.

Business Development Manager - MICE

RACT Destinations
07.2015 - 03.2020
  • Assist and manage the implementation of sales strategies to ensure meeting, incentives, conferences and Events (MICE) targets are achieved.
  • Development and maintenance of key client relationships, including attending regular networking events.
  • Manage and deliver brand aligned content for MICE including, website content, social media, external listings, hotel MICE compendiums and proposals
  • Build leads through development of MICE packages

Conference and Events Supervisor

Cascade Visitor Centre
08.2014 - 07.2015
  • Worked closely with couples to meet wedding goals, maintain deadlines, and resolve complaints or service issues.
  • Lead a team of front line staff to deliver a high level seamless event experience.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.

Customer Service Officer

Hobart City Council
07.2010 - 07.2014
  • Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Maintained a high level of product knowledge to effectively assist customers with accurate information and recommendations.

Education

Certificate III - Community Services

TasTAFE
Hobart, TAS
11.2020

200 Hour Yoga Teacher - Yoga

Mana Movement Studio
Hobart, TAS
07.2018

Diploma Of Event Management And Wedding Planning - Events

Wedding & Event INC Australia
Sydney, NSW
10.2013

Advanced Diploma In Tourism Business Management - Tourism And Events

Drysdale Institute
Hobart, TAS
12.2005

Skills

  • Customer Service
  • Relationship building and management
  • Sales and Marketing
  • Event Planning
  • Team Collaboration
  • Business development and planning

Timeline

Business Development Officer / Program Admin

Lifeline Tasmania - Training and Support
07.2021 - 07.2024

Business Development Manager - MICE

RACT Destinations
07.2015 - 03.2020

Conference and Events Supervisor

Cascade Visitor Centre
08.2014 - 07.2015

Customer Service Officer

Hobart City Council
07.2010 - 07.2014

Certificate III - Community Services

TasTAFE

200 Hour Yoga Teacher - Yoga

Mana Movement Studio

Diploma Of Event Management And Wedding Planning - Events

Wedding & Event INC Australia

Advanced Diploma In Tourism Business Management - Tourism And Events

Drysdale Institute

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Christina Medhurst