CHRISTINA NASH

• Improved overall efficiency by assisting with kitchen tasks during peak hours or staff shortages.
• Arranged tables and chairs for special occasions and events.
• Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
• Assisted in training new team members, sharing knowledge and best practices to maintain high standards of service across the board.
• Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
• Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
• Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
• Provided guests with information about menu items, specials and promotions to provide quality service.

• Participated in ongoing training initiatives to expand product knowledge and enhance selling skills.
• Offered exceptional support for fitting room services, including garment retrieval, organizing returned items, and maintaining cleanliness standards.
• Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Maximized safety and production levels by frequently cleaning and organizing work areas.
• Listened to customer needs and desires to identify and recommend optimal products.
• Used in-store system to locate inventory and place special orders for customers.
• Increased sales by offering personalized product recommendations based on customer preferences.
• Remained calm and composed in tense situations involving angry or upset customers.
• Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.

• Scheduled daily and weekly care hours for client caseload.
• Established strong relationships with local community resources to connect clients with additional supports as needed.
• Transported clients to medical and dental appointments to provide support.
• Researched community resources and services to provide accessibility and assistance to clients.
• Recorded status and duties completed in logbooks for management.
• Liaised with key accounts to deliver targeted administrative household support.
• Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
• Transported clients to and from medical appointments with safety and efficiency.

Completed application, gained approval but not employed due to no available position in Strahan Tasmania.

• Provided professional services and support in a dynamic work environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Passionate about learning and committed to continual improvement.
• Learned and adapted quickly to new technology and software applications.
• Worked flexible hours across night, weekend, and holiday shifts.
• Gained strong leadership skills by managing projects from start to finish.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Excellent communication skills, both verbal and written.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Managed time efficiently in order to complete all tasks within deadlines.