Christina Poulos
Woongarrah,NSW
Summary
Dedicated and hard-working individual currently working towards a Diploma of Nursing, with hands-on experience in personal care, manual handling, and patient support gained through clinical placements. Holds a full driver’s license and excels in team environments, demonstrating strong communication and collaboration skills. Passionate about learning and committed to providing high-quality, compassionate care to all people.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Dental Assistant / Receptionist
Toukley Dentists
12.2018 - Current
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Coordinated and organized essential instruments, medications, and materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Executed critical functions like billing management, handling insurance claims processing, and confirming appointments to enhance office workflow.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Streamlined appointment scheduling, reports, invoices, claims while enhancing patient satisfaction.
- Completed consistent training aimed at boosting skills in leadership and financial operations.
Waitress/Hostess/Cashier
RASHAYS Casual Dining - Tuggerah
05.2017 - 11.2018
- Addressed and resolved inquiries promptly via telephonic and electronic communication.
- Delivered quality service by creating warm and welcoming environment.
- Coordinated preparations for high-capacity events by forecasting staffing demands.
- Performed opening, closing and shift change duties accurately to keep restaurant working smoothly and ready to meet all customer needs.
- Surpassed sales milestones by strategically marketing promotional deals and offers.
- Managed responsibilities seamlessly in busy bar atmosphere.
Team Member
KFC
01.2016 - 01.2017
- Outlined specific objectives to ensure team alignment.
- Operated a cash register for cash and credit card transactions with 100% accuracy.
- Handled all customer related issues in a gracious manner and in accordance with company policies.
- Used time efficiently when not serving customers, including cleaning and helping other team members.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Actively pursued personal learning and development opportunities.
Weekend Truck Washing
Personal Bussiness
01.2015 - 01.2017
- Adhered to established safety protocols and sanitation guidelines when operating equipment.
- Documented incidents, damages, and malfunctions of company equipment for management.
- Maintained orderly conditions by inspecting and cleaning facility and surrounding areas.
- Worked efficiently under tight deadlines.
Education
Diploma Of Nursing - Nursing
TAFE NSW
Wyong, NSWHigh School Diploma -
Gorokan High School
Gorokan, NSW, Australia2018
Skills
- Patient care and support
- Infection control and hygiene compliance
- Vital signs monitoring
- Clinical documentation and charting
- Chairside assistance (dental procedures)
- Sterilisation of medical and dental instruments
- Health and safety regulation adherence
- Food safety and handling procedures
- Communication and interpersonal skills
- Team collaboration in fast-paced environments
- Time management and multitasking
- Confidentiality compliance
- Basic life support (CPR certified)
- Customer service and patient engagement
- Attention to detail in clinical and food safety settings
- Knowledge of PPE usage and sanitation protocols
Certification
- Certificate 2 In Business Services
- WWCC
- Police Check
- HLTAID009 - Provide cardiopulmonary resuscitation
- HLTAID001 - Provide First Aid
- NDIS Worker check
References
- Sheridan Owen (Personal reference) - 0433 855 774
- Doreen Hsu (Work Colleague/Dentist) - 0403 947 505
Timeline
Dental Assistant / Receptionist
Toukley Dentists
12.2018 - Current
Waitress/Hostess/Cashier
RASHAYS Casual Dining - Tuggerah
05.2017 - 11.2018
Team Member
KFC
01.2016 - 01.2017
Weekend Truck Washing
Personal Bussiness
01.2015 - 01.2017
Diploma Of Nursing - Nursing
TAFE NSW
High School Diploma -
Gorokan High School
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