Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Christina Smara

St Marys,NSW

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

Overview

3
3
years of professional experience

Work History

Hairdresser

Elias george hair
St Clair, New South Wales
11.2022 - 08.2023
  • Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care.
  • Washed, colored, for high volume of clients daily.
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Collected payment from customers and scheduled next appointments.
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Treated customers to shampooing and head massage to promote loyalty.

Team Member

Mcdonald
St Clair, Nsw
12.2022 - 05.2023
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Served meals to customers in a friendly and courteous manner.
  • Prepared beverages such as coffee, tea, soda..
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Greeted customers and provided friendly customer service.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Food and Beverage Server

zouki
Westmead , NSW
07.2022 - 10.2022
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Provided exceptional service to high volume of daily customers.
  • Calculated charges, issued table checks and collected payments from customers.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Makeup Artist

Eva
Damascus, Damascus
06.2020 - 01.2022
  • Demonstrated makeup application techniques to clients based on individual features and preferences.
  • Created custom looks for special events, such as weddings, proms, and photo shoots.
  • Applied corrective makeup techniques to cover blemishes, dark circles, and other skin discolorations.
  • Conducted demonstrations at cosmetic counters to promote new products.
  • Assisted in the development of new beauty products by providing feedback during product testing sessions.

Education

English Literature

Faculty of Arts And Humanities
Syria

Skills

  • Beauty Treatment Recommendation
  • Scalp Care
  • Hair Cutting and Trimming
  • Shampooing and Conditioning
  • Strong Communication and Interpersonal Skills
  • Customer Service
  • Time Management
  • Upselling Products and Services
  • Building Customer Trust and Loyalty
  • Creative Problem Solving
  • Active listening

Languages

Arabic
Native/ Bilingual
English
Professional

Timeline

Team Member

Mcdonald
12.2022 - 05.2023

Hairdresser

Elias george hair
11.2022 - 08.2023

Food and Beverage Server

zouki
07.2022 - 10.2022

Makeup Artist

Eva
06.2020 - 01.2022

English Literature

Faculty of Arts And Humanities

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Christina Smara