Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christina Theodis

Wallsend

Summary

Security-focused and diligent Guard skilled at protecting personnel and premises. The ability to work within a dynamic fast paced. environment and work to deadlines/timeframes. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. The ability to manage confidential and sensitive information.

Overview

21
21
years of professional experience

Work History

Hospital Security Officer

HNE Health
09.2016 - Current
  • Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.
  • Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.
  • Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
  • Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.
  • Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
  • Trained new security officers on hospital policies, emergency response plans, and communication strategies.
  • Mentored junior security officers, sharing knowledge and experiences that resulted in a more effective and cohesive team.

Park Ranger

Australian Concert & Entertainment Security
07.2005 - 07.2015
  • Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
  • Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Provided exceptional customer service at entrance stations, answering questions, offering assistance, and processing fee payments accurately.
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Participated in ongoing training sessions to refine skills in first aid, search-and-rescue techniques, firefighting procedures, and more.
  • Developed strong partnerships with local law enforcement agencies for improved coordination during emergencies or critical incidents.
  • Trained on fire protection, containment procedures and applied skills in fire fighting.
  • Administered first aid to visitors suffering from falls and minor injuries and contacted paramedics for hospital transport in serious cases.

Crew Member

McDonald's Restaurant
05.2003 - 09.2011
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.

Education

Certificate III - Business (Medical Administration)

Sutherland Training
12.2024

HLTAID011 - Provide First Aid

H&A Training
Newcastle, NSW
08.2024

Certificate II - Security Operations

ACES
Redfern, NSW
11.2011

Skills

  • Verbal Communication
  • Incident Reporting
  • De-Escalation Techniques
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Problem-solving abilities
  • Excellent Communication
  • Critical Thinking
  • Team Leadership
  • First Aid Certified
  • Crisis Management Plans

Timeline

Hospital Security Officer

HNE Health
09.2016 - Current

Park Ranger

Australian Concert & Entertainment Security
07.2005 - 07.2015

Crew Member

McDonald's Restaurant
05.2003 - 09.2011

Certificate III - Business (Medical Administration)

Sutherland Training

HLTAID011 - Provide First Aid

H&A Training

Certificate II - Security Operations

ACES

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Christina Theodis