Christina Toma
Yagoona,NSW
Summary
Friendly and helpful volunteer when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish a measurable impact. Wanting to deliver the absolute best to help achieve the business' goals. Loves speaking to customers and solving the issues they may have.
Overview
4
4
years of professional experience
Work History
School Events and Charity Work
Mount St Joseph
- Maintained excellent attendance record, consistently arriving to work on time.
- Developed and maintained courteous and effective working relationships.
- Served customers and followed outlined steps of service.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Administration Officer
GM Cabs
2022.10 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Reduced operational costs through careful monitoring of expenses and identifying areas for improvement.
- Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Improved record-keeping accuracy by creating an updated filing system for confidential documents and materials.
- Ensured accurate financial reporting by meticulously reviewing expense reports, invoices, and other financial documents.
- Facilitated effective communication between departments by acting as a liaison between management teams on critical projects or initiatives.
Cafeteria Cashier
GM Cafe
2022.01 - 2022.10
- Enhanced customer satisfaction by providing efficient and accurate cashier services in a fast-paced cafeteria environment.
- Reduced wait times for customers by quickly processing cash and credit card transactions.
- Assisted in maintaining a clean and organized cafeteria, resulting in positive feedback from both customers and management.
- Balanced the cash register at the end of each shift, ensuring accuracy in all financial transactions.
Certificate in Hospitality
Mount St Joseph
2020.02 - 2021.10
Education
Bachelor of Business Administration
Macquarie University
Sydney, NSW2025
High School Diploma -
Mount St. Joseph School
Milperra, NSW10.2021
Skills
- Operations support
- Administrative tasks
- Client relations strength
- Problem-solving
- Decision making
- Verbal and written communication
- Analytical and Critical Thinking
- Time Management
- Fluent in Arabic and English
- Credit and Collections
- Accounting Expertise
- Financial Reporting
- Relationship Building
- Customer Relations
- Accounting Understanding
- Contract Negotiations
- Training and development
- Problem solving
- Teamwork abilities
Timeline
Administration Officer
GM Cabs
2022.10 - Current
Cafeteria Cashier
GM Cafe
2022.01 - 2022.10
Certificate in Hospitality
Mount St Joseph
2020.02 - 2021.10
School Events and Charity Work
Mount St Joseph
Bachelor of Business Administration
Macquarie University
High School Diploma -
Mount St. Joseph School
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