Highly efficient at my current job, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Supervisor Manager at Lefeu Mornington
Lefeu Mornington
11.2024 - Current
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Ordered supplies needed for the restaurant, when packaging was low.
Handled cash and counted cash at the end of the shift
Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Crew Member
Fast Food
11.2020 - 11.2024
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Provided excellent customer service by greeting customers and meeting quality expectations.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Cleaned and maintained all areas of restaurant to promote clean image.
Trained new team members on procedures, customer service, and sales techniques.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Brewed coffee and tea and changed out drink station syrups.
Assisted other team members to achieve goals.
Operated cash register to ring up final bill and process various forms of payment.
Packaged menu items into bags or trays and placed drink orders into carriers.
Took orders, prepared meals, and collected payments.
Kept drawer balanced by accurately processing cash, credit and debit payments.