Summary
Work History
Education
Skills
Availabilities
Timeline
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Christina Wood

Brisbane,QLD

Summary

I am Christina Wood, a dedicated barista with strong customer service skills, known for resolving issues effectively and promoting satisfaction. This year was my last year attending Flagstone State Community College, and I am transferring to Keebra Park State High School in the new year. I am committed to creating a welcoming atmosphere and building lasting relationships with customers. I am an energetic person full of love and happiness, with a background in the food and beverage industry. I have had experience in coffee-making since July this year; however, it may need working on to reach top tier. I'm a very reliable and passionate employee who is dedicated to helping customers and creating satisfying experiences. I am very dedicated to what I do and look forward to bringing my skills to a place outside of my community. I come with a strong history of providing top-notch service and support, and being a reliable, helpful employee who is willing to help anytime. I have exceptional communication skills, with a proven track record of building client rapport. I'm known for high productivity and efficient task completion in closing and display. Whom possesses specialized skills in espresso machine operation. I excel at using active listening, clear communication, and team collaboration.

Work History

Bakery/Barista

Van Dough
Brisbane, Browns Plains , QLD
07.2025 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Build relationships with casual customers through great communication skills and confidence

Education

Associate of Science -

Flagstone State Community College
Brisbane, QLD

Skills

  • Customer service
  • Team collaboration
  • Problem resolution
  • Effective communication
  • Time management
  • Sales techniques
  • Relationship building
  • I work with Vietnamese people, and I have learned to engage with non-English speakers
  • Cash register operation
  • Safe food handling
  • New hire training
  • Speedy and efficient
  • Active listener
  • Workflow management
  • Opening and closing duties
  • Friendly and outgoing
  • Physical stamina
  • Coffee brewing(still need working on, not perfected)
  • Beverage preparation
  • Clear communication

Availabilities

  • After school, after school starts in 2026
  • Every day throughout the holidays
  • On Fridays from 2 to 3, as school finishes at 1:30
  • All weekends

Timeline

Bakery/Barista

Van Dough
07.2025 - Current

Associate of Science -

Flagstone State Community College

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Christina Wood