Christina Cheng Sim Bek
Gosnells,WA
Summary
Dynamic and highly adaptable professional with a broad range of experience across multiple industries, including childcare, sales, customer service, supervision, and teaching. I excel in building strong relationships, providing exceptional service, and motivating teams to achieve high performance. With a proven track record of leadership and a passion for problem-solving, I am skilled at managing diverse responsibilities, improving customer satisfaction, and driving operational efficiency. Ready to bring my diverse skill set and passion for excellence to a dynamic organization.
Overview
9
9
years of professional experience
Work History
Childcare Educator
Goodstart Early Learning
04.2024 - Current
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
- Collaborated with parents to address individual child needs and discuss progress reports regularly.
- Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
Rental Sales Agent
Avis Budget Group
11.2022 - Current
- Maximized revenue by recommending appropriate rental products and upselling services to customers.
- Collaborated with team members to improve sales strategies and meet monthly targets.
- Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
- Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
Childcare Lead Educator
Mulberry Tree Childcare and Kindy
04.2022 - 10.2022
- Communicated regularly with parents regarding their child''s development, addressing concerns and celebrating milestones together.
- Collaborated with fellow educators to establish a nurturing environment that promoted physical, mental, and emotional wellbeing.
- Participated in ongoing professional development opportunities to stay current on best practices in childcare education.
Childcare Lead Educator
Marino Early Learners
07.2020 - 04.2022
- Communicated regularly with parents regarding their child''s development, addressing concerns and celebrating milestones together.
- Collaborated with fellow educators to establish a nurturing environment that promoted physical, mental, and emotional wellbeing.
- Improved child behavior by implementing positive reinforcement strategies and setting clear expectations for conduct.
- Organized and executed successful parent-teacher conferences to discuss individual progress, concerns, or future goals for each child.
Supervisor and Kitchen hand
Five Feet Street Eats Restaurant
11.2018 - 03.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Childcare Educator
Leigh Creek Kindergarten
04.2020 - 07.2020
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Childcare Educator
SA Montessori
06.2019 - 04.2020
- Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
- Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
Bartender
The Signature Lounge
12.2018 - 06.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Cleaner
Talbot Hotel
12.2018 - 05.2019
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Management Trainee
Collin's Grille and Bento
02.2017 - 10.2018
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
English teacher/ ESL teacher
Man to Man Boarding School Inc.
06.2015 - 09.2016
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
Education
Diploma - Early Childhood Care And Education
Southern Cross Educational Institute
Adelaide, SA12-2020
Certificate - Teaching English To Speakers of Other Languages
TESOL ASIA
Clark, Philippines12-2016
Bachelor of Education - Education
Tarlac State University
Tarlac, Philippines06-2016
Skills
- Verbal and written communication
- Strong work ethic
- Friendly and likeable
- Time management
- Decision-making
- Efficient under pressure
- Customer service
- Team leadership
- Complex Problem-solving
- Staff training and development
- Task delegation
- Goal setting
- Documentation and reporting
- Customer engagement
- Negotiation
- Sales strategy development
- Complaint handling
- Customer assistance
- Reliability and punctuality
- Cultural sensitivity
Timeline
Childcare Educator
Goodstart Early Learning
04.2024 - Current
Rental Sales Agent
Avis Budget Group
11.2022 - Current
Childcare Lead Educator
Mulberry Tree Childcare and Kindy
04.2022 - 10.2022
Childcare Lead Educator
Marino Early Learners
07.2020 - 04.2022
Childcare Educator
Leigh Creek Kindergarten
04.2020 - 07.2020
Childcare Educator
SA Montessori
06.2019 - 04.2020
Bartender
The Signature Lounge
12.2018 - 06.2019
Cleaner
Talbot Hotel
12.2018 - 05.2019
Supervisor and Kitchen hand
Five Feet Street Eats Restaurant
11.2018 - 03.2022
Management Trainee
Collin's Grille and Bento
02.2017 - 10.2018
English teacher/ ESL teacher
Man to Man Boarding School Inc.
06.2015 - 09.2016
Diploma - Early Childhood Care And Education
Southern Cross Educational Institute
Certificate - Teaching English To Speakers of Other Languages
TESOL ASIA
Bachelor of Education - Education
Tarlac State University
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