Christina Jane Saofaileta
Glenfield,Nsw
Summary
Results-oriented Crew Member recognized for delivering exceptional customer service and fostering effective teamwork in fast-paced environments. Demonstrates a proven ability to uphold high cleanliness standards while providing friendly support to both customers and colleagues. Committed to contributing positively to team objectives and actively pursuing opportunities for professional growth.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Doordash
Campbelltown, Nsw
07.2024 - Current
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Inspected vehicle and maintained gas, oil and water levels.
- Handled merchandise in accordance with product handling standards.
- Transported and safely delivered items to prevent damage or loss.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Utilized GPS and maps for efficient route planning.
- Notified customers of delays to decrease calls to support.
- Navigated routes with relevant map programs and GPS systems.
Crew Member
Cheeky Chooks
07.2022 - 07.2023
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
Pick Packer
Mainfrieght
10.2022 - 12.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Machine Operator
Bluescope Steel
Chullora, Nsw
07.2018 - 01.2019
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Operated multiple machines simultaneously to meet production requirements.
- Operated machining equipment safely with team of operators.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Demonstrated adaptability by quickly learning how to operate new machinery, and implementing newly introduced processes within the production environment.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Directed Trucks to their allocated location
Crew Member
Mcdonalds Prestons
Prestons, Nsw
02.2018 - 04.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Informed customers about daily specials in an engaging manner.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Presented orders to guests within anticipated service times.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Packed fast food products in approved containers, cups, and bags.
- Stocked shelves and cases with new or transferred items.
Coaching Assistant
Tennis Coach
09.2017 - 10.2017
- Mentored younger less experienced athletes by providing guidance encouragement advice navigating challenges inherent competitive sports.
- Promoted good sportsmanship with competing teams on- and off-field.
- Ensured timely communication with parents regarding player progress, upcoming events, and any concerns or issues that arose during the season.
- Developed and implemented training drills to improve team cohesiveness and performance.
Education
High School Diploma -
Tafe Digital
Strathfield11.2021
Year 10 ROSA - Year 10
Westfields Sports High School
Fairfield West, NSW11.2018
Skills
- Higher School Certificate (HSC)
- Active Listening
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Housekeeping
- Safety awareness
- Valid Driver's license
- Machine operations
- Willingness to learn
- Cleaning
- Taking Orders
- Self-discipline
- Interactive communication skills
- Verbal and written communication
- Food safety practices
- Equipment operation
- Cash handling
- Problem resolution
- Effective communication
- Order processing
Accomplishments
Participated in Primary and High school regional and National Tennis from year 4-10
Year 4-6:
- Sydney East Tennis Team
- School Boys and Girls Champions
Year 7-10:
- Sydney South West Tennis Team
Year 8-10:
Additional Information
Participated in Primary and High school regional and National Tennis from year 4-10
Year 4-6:
- Sydney East Tennis Team
- School Boys and Girls Champions
Year 7-10:
- Sydney South West Tennis Team
Year 8-10:
- CHS competitors
- NSW state team
- School National Team
Member of Ashfield Tennis Club:
- Participated in Badge Open Age Tennis 2022-2023
Hobbies: Music and Tennis
Accomplishments
- CHS competitors
- NSW state team
- School National Team
Member of Ashfield Tennis Club:
- Participated in Badge Open Age Tennis 2022-2023
Skills
- Initiative and Self-Motivation
- Food Preparation
- Heavy Lifting
- Safety
- Valid Driver's License
- Dependable and Cooperative
Languages
English
Professional
Affiliations
- National Tennis Player
- State Tennis Player
- Regional Swimmer
- Regional Netballer
- Grade 2 Piano Player
- Year 12 Graduate
Timeline
Delivery Driver
Doordash
07.2024 - Current
Pick Packer
Mainfrieght
10.2022 - 12.2022
Crew Member
Cheeky Chooks
07.2022 - 07.2023
Machine Operator
Bluescope Steel
07.2018 - 01.2019
Crew Member
Mcdonalds Prestons
02.2018 - 04.2018
Coaching Assistant
Tennis Coach
09.2017 - 10.2017
High School Diploma -
Tafe Digital
Year 10 ROSA - Year 10
Westfields Sports High School
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