CHRISTINE BAGNALL
Summary
Dedicated Disability Support Worker with a proven track record at Life Choice Hervey Bay/Maryborough, enhancing client independence through personalised support plans and compassionate care. Skilled in documentation and client needs assessment, I foster positive relationships and promote emotional well-being, ensuring a safe and inclusive environment for individuals with diverse needs.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Life Choice HerveyBay/Maryborough
02.2020 - 02.2022
- Assisted individuals with daily living activities, promoting independence and well-being.
- Supported clients in achieving personal goals through tailored care plans.
- Communicated effectively with clients to understand their needs and preferences.
- Maintained a safe and clean environment, adhering to health and safety standards.
- Documented client progress and reported changes in behavior or condition to supervisors.
- Participated in training sessions to enhance skills in disability support practices.
- Implemented recreational activities to promote social interaction and community engagement.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Adhered to company requirements for patient interactions and care standards.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Conducted in-home visits to provide supportive services.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Prepared nutritious meals to meet individual dietary needs for clients.
Specialist Teacher
Serco Australia
03.2015 - 02.2020
- Developed engaging lesson plans tailored to diverse learning styles.
- Implemented effective classroom management strategies to enhance student focus.
- Collaborated with colleagues to design interdisciplinary projects promoting critical thinking.
- Utilized educational technologies to facilitate interactive learning experiences.
- Assessed student performance and provided constructive feedback for improvement.
- Fostered a positive classroom environment encouraging student participation and collaboration.
- Adapted instructional methods based on ongoing assessment of student needs.
- Participated in professional development workshops to enhance teaching skills and methodologies.
- Coordinated with special education staff to develop appropriate accommodations for students with disabilities while maintaining high academic standards.
- Improved student comprehension by employing diverse teaching methods and adjusting instruction based on individual needs.
- Led students through hands-on projects that promoted teamwork, critical thinking, and problem-solving skills.
- Provided constructive feedback to students on assignments and assessments, motivating them to continue growing academically.
- Assessed student progress regularly with formal and informal evaluations, ensuring targeted instruction for each learner''s unique needs.
- Incorporated differentiated instruction into daily lessons to accommodate various learning styles, abilities, and interests among students.
- Maintained accurate records of student attendance, grades, test scores, homework completion rates, which aided in identifying areas needing improvement or intervention strategies.
- Implemented data-driven instructional techniques to track student progress over time and adjust lessons accordingly for optimal success.
- Cultivated a positive learning environment by setting clear expectations for behavior and consistently enforcing rules fairly among all students.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Developed and implemented classroom routines to address varying student needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Created and developed lesson plans to meet students' academic needs.
- Fostered student curiosity and interest through creative hands-on activities.
- Created lessons and online testing materials to facilitate remote learning.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Adapted teaching methods and materials to meet students' varying needs.
Student Support Officer
Sanderson Middle School
03.2015 - 09.2016
- Coordinated student support services, enhancing accessibility and engagement within academic programs.
- Developed and implemented workshops addressing student needs, promoting personal and academic growth.
- Managed confidential student records, ensuring compliance with data protection regulations and institutional policies.
- Led initiatives to improve communication between students and faculty, fostering a supportive learning environment.
- Analyzed feedback from students to identify trends and recommend improvements in support services offered.
- Facilitated conflict resolution sessions for students, promoting a positive campus culture and inclusivity.
- Acted as a liaison between students facing disciplinary issues and school administrators, providing guidance towards constructive resolutions.
- Collaborated with faculty members to identify at-risk students and develop personalized intervention plans for academic success.
- Implemented early warning systems that identified struggling students before they fell behind significantly.
- Enhanced student support services by implementing innovative strategies and programs.
- Promoted a safe and inclusive learning atmosphere by proactively addressing instances of bullying or discrimination.
- Streamlined communication processes between students, parents, and staff, fostering a positive school environment.
- Continuously updated knowledge of best practices for student support, attending relevant conferences and trainings to maintain a high level of expertise.
- Ensured timely resolution of student concerns by efficiently addressing their needs and connecting them with appropriate resources.
- Facilitated peer mentoring programs, pairing struggling students with high-performing peers for academic support.
- Managed confidential student records diligently, maintaining accuracy and privacy in accordance with legal requirements.
- Empowered students through counseling and skill-building exercises.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Collaborated with parents and teachers to help students reach potential.
- Collaborated with parents, school faculty and social workers to address problems and grow student success.
- Monitored student progress to drive successful academic outcomes.
Skills
- Documentation skills
- Documentation and reporting
- Client confidentiality
- Incident reports
- Disability services
- Mobility support
- Meal planning
- Computer skills
- Health and safety
- Daily living requirements
- Individual support plans
- Household chores
- Dressing assistance
- Creative thinking
- Risk assessments
- Family communication
- Emotional support
- Transportation assistance
- Team leadership
- Social skills development
- Safety management
- Personal growth support
- Client transportation
- Medication organization
- Feeding assistance
- Grooming support
- Client needs assessment
- Behavior support plans
- Flexible schedule
- Recreational activities
- Housekeeping skills
- Progress documentation
- Lifestyle support
- Recordkeeping proficiency
- Positive reinforcement
- Community integration
- Life skills training
- Care documentation
- Multicultural sensitivity
- Individualized support plans
- Client education
- Family liaison
- Educational support
- Time management
- Empathy and patience
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Compassionate care
Accomplishments
Due to the varied ages, learning capabilities and progress, I developed, level ability workbooks, to suit the development stages of the child's progress.
This was in a remote area in Western Australia for children of other languages.
I did receive an award from Serco for this.
I taught students from Kindy age to Adults within the Centre
They learned how to speak English and communicate within our Australian Society. As well as cooking, Art, Music, Gardening.
I was passionate and dedicated and taught children and people of all ages with little or no resources to suit. Just developed my own resources on our trips into Kalgoolie Shopping Centre to source out suitable resources.
Certification
Diploma of Education Support June 2023
Diploma of Community Services Work February 2015
Teacher of English to Speakers of other languages 2005
Cert 3 Individual Support and Disability 2015
Languages
English
Native or Bilingual
Timeline
Disability Support Worker
Life Choice HerveyBay/Maryborough
02.2020 - 02.2022
Specialist Teacher
Serco Australia
03.2015 - 02.2020
Student Support Officer
Sanderson Middle School
03.2015 - 09.2016
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