Christine Barberel
Greenmount,QLD
Summary
Seasoned professional with 25 years of experience in customer service, compliance, payroll, budgeting, and auditing. Adept at analyzing financial operations, ensuring regulatory adherence, and optimizing business performance. Strong leadership skills with a passion for driving efficiency, fostering team success, and delivering exceptional results. A dedicated problem-solver committed to continuous improvement and excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Contract Management Specialist
BMA
01.2025 - Current
- Facilitated regular team meetings focused on problem-solving discussions that led to practical solutions.
- Managed client relationships effectively by maintaining open lines of communication and promptly addressing concerns or issues as they arose.
- Established key performance indicators for measuring team success, leading to improved overall performance.
- Accurately recording meeting minutes and quick client and vendor turn around
- Developed strong relationships with stakeholders, ensuring clear communication and alignment on project objectives.
Assistant Store Manager
Woolworth's Group
01.2022 - 01.2025
- Ability to interpret financial data and performance metrics, weekly sales of over $900 000, wages $65 000
- Understanding of budgeting principles and cost management
- Proficiency in analyzing wage structures and operational expenses
- Ensuring all departments are compliant and following company policies and procedures
- Ability to motivate and guide a team of 120 members toward KPI achievement
- Strong communication skills to relay financial goals and expectations
- Decision-making capabilities to balance business costs with employee needs
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
Safety and Compliance Officer
Woolworth's Group
01.2019 - 01.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team of 90 members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Ensuring adherence to workplace health and safety regulations
- Conducting risk assessments and implementing corrective actions
- Developing and enforcing safety policies and procedures
- Providing training to employees on safety protocols
- Establishing emergency response plans for workplace accidents
- Conducting drills for fire, evacuation, and hazardous incidents
- Investigating workplace accidents and reporting findings, platforms including TRIFR, Pulse and FPES.
Payroll Manager
Woolworth's Group
01.2017 - 01.2019
- Managing payroll systems including Paymas and Kronos ensuring timely and accurate payments.
- Ensuring payroll processes comply with labor laws and tax regulations
- Conducting internal audits to verify payroll accuracy
- Addressing payroll-related inquiries from employees
- Managing confidential payroll data and records
- Reviewed time records for 100 employees to verify accuracy of information.
Education
Certificate IV - Retail
TAFE Queensland
QLD10-2015
Skills
- Effective problem resolution
- Service excellence
- Customer service proficiency
- Business analysis
- Organizational development
- Human resources management
- Teamwork and collaboration
- Attention to detail
- Time management
Certification
First aid Certificate
Mental health First Aid
White Card
Civil Construct
EPJ Ticket
Walkie Stacker Ticket
Timeline
Contract Management Specialist
BMA
01.2025 - Current
Assistant Store Manager
Woolworth's Group
01.2022 - 01.2025
Safety and Compliance Officer
Woolworth's Group
01.2019 - 01.2022
Payroll Manager
Woolworth's Group
01.2017 - 01.2019
Certificate IV - Retail
TAFE Queensland
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