Christine Bartlett

• As a Correctional Officer my primary focus is the safety and security of the Jail, Prisoner, Staff, and External Prov
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Maintained inmate safety through vigilant monitoring of behaviour and swift intervention during conflicts.
• Completed intake paperwork, Received and accounted for personal possessions.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
• Responded to inquiries from inmates and other members of public.
• Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
• Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required. Prepared reports to document incidents and violations.
• Observed and supervised inmates throughout visits, meal time, and recreation.
• Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
• Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
• Ensure inmates are able to come to terms with the reasons that they offend and continue to do so, to stop recidivism by making sure all men lead a fulfilling rehabilitated future.
• Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
• Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
• Inspected work sites and crew trucks for contraband, cleanliness, and safety.
• Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.

As 2ic at Leading Edge. I was supporting staff, assisting customer enquiries.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Customer sales, printing Photographs both via the automated kiosk from digital images and also by developing negatives and processing the film, converting to digital images if required
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences wether it be photographic Printing, Camera sales and solutions, sales of radio Communications and suitable antennas for the UHF radio required or Phone related, handset issues, Billing enquiries, assisting to help with transfer of ownership for deceased customers families, assisting Customers with help with communications during and in the aftermath of local Bushfire.
• Developed strong working relationships with staff, fostering a positive work environment.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• To complete close up at the end of day trading, Balance the till, make sure all outstanding work is prioritized for the next shift, assist with Rostering staff, make sure all staff were updated on any changes to systems and pricing changes
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• All staff Training was completed in a timely manner.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Created employee schedules to align coverage with forecasted demands.

The Previous business was sold on July 1st, 2010, changing business name and keeping existing staff and Advancing 2ic

• I was involved in all sales but was hired as Mobile services expert. I was able to educate other staff the mobile knowledge that I had gained from working in a Telstra Mobile Inbound Call Centre for 5 years prior to this role.
• Proven ability to learn quickly and adapt to new situations. I firstly learnt how to use a till and added extra knowledge on all items sold in store.
• Skilled at working independently and collaboratively in a team environment.
• Learned and adapted quickly to new technology and software applications.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Developed and maintained courteous and effective working relationships.