Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Accomplishments
Certification
Reference
Timeline
Generic

Christine Bartlett

Kallangur,QLD

Summary

Experienced support worker with a strong background in assisting clients with mental health conditions, managing complex behaviors, providing dementia care, and implementing infectious control measures. This valuable experience has been gained through delivering support to clients in their own homes, facilitating community access, and working in care settings with a focus on person-centered care. Throughout my career, I have worked with clients ranging from 20 years old to those in their late 60s. In addition to my formal experience, I have gained a well-rounded understanding of how to adapt and meet the diverse needs of clients through personal experiences of supporting family members and raising children. Key attributes include patience, resilience, maintaining calm during challenging situations, and building strong professional relationships.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Support Worker

Eastcoast Apprenticeship
07.2024 - 01.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Worked with various clients with mental health conditions, managing complex behaviours, dementia care, autism, and elderly, providing personal cares. Have a full understanding of infectious control measures.
  • In home care and community access.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Assisted clients with personal care tasks, preserving their dignity and promoting independence.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Implemented behavior management plans for clients with challenging behaviors, promoting harmonious living environment.
  • Provided emotional support to clients, improving their mental health and overall wellbeing.
  • Developed strong rapport with clients, which facilitated more effective support and guidance.
  • Documented client progress and communicated updates to care team, contributing to continuous improvement in service delivery.
  • Accompanied clients to appointments and community outings, ensuring they had access to necessary services and social opportunities.
  • Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
  • Supported clients in accessing community resources, enhancing their integration and participation in community activities.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Documented client progress and activities in accordance with agency policies and procedures.


Reference - Aimie Regan - 0408031723

Fast Food Manager

Amalfi's Pizza and Pasta
10.2023 - 04.2024
  • Contact: Karvi -0481957606

Career Break

Family Commitments
01.2011 - 01.2022
  • Took dedicated time away from professional pursuits to prioritize family responsibilities and be a primary caregiver for my children
  • Now eager to re-enter the workforce with renewed focus and dedication

Chef

My Pizza Pizza
01.2021 - 01.2022
  • Contact: Sarah -0410005864

Barista

McDonalds
01.2008 - 01.2010
  • Contact: Peta -0741243555

Education

Cert2 - Business

TAFE Mount Gravatt

Cert3 - Business and Legal

TAFE Mount Gravatt
01.2013

McCafe Barista Qualification - undefined

McDonalds
01.2010

Skills

  • Time Management
  • Attention to Detail
  • Communication
  • Problem Solving
  • Adaptability
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Cleaning and sanitizing
  • Active listening
  • Mobility assistance
  • Relationship building
  • Behavioral support
  • Meal preparation
  • Meal planning and preparation
  • Transportation assistance
  • Life skills development
  • Professional boundaries
  • Cultural sensitivity
  • Clean driving record
  • Skill development
  • Attention to detail
  • Recreational activities
  • Critical thinking
  • Budgeting and financial management
  • Conflict resolution
  • Troubleshooting
  • Spreadsheet development
  • Empathy and patience
  • Verbal and written communication
  • Medication administration
  • Documentation
  • Activity planning
  • Documentation and reporting
  • Crisis management
  • Risk management
  • Treatment plans
  • Personal care assistance
  • Mental health assistance
  • Housekeeping and laundry
  • Experienced with diagnosis patients
  • Disability care
  • Basic caregiving
  • Personal errands
  • First aid and CPR
  • Skill building
  • Multitasking
  • Excellent communication
  • Patient support
  • Organizational skills
  • Decision-making
  • Written communication
  • Emergency response training
  • Case documentation
  • Client education
  • Treatment Planning
  • Team building
  • Substance abuse treatments
  • Reliability
  • Self motivation
  • Behavior management
  • Goal setting
  • Professionalism

Hobbies and Interests

Hospitality, Baking, Family, Vintage and Thrift

Accomplishments

  • Leadership Achievement (2023) Led a team of8-10 employee's each day, resulting in improved productivity and enhanced customer satisfaction.

Certification

  • QLD Driver's License
  • Working with children Blue card.
  • NDIS screening yellow card.
  • National police check current.
  • Manual handing training completed.
  • Administration of medication completed.
  • First Aid & CPR current

Reference

Sandy Storey duty manager at caboolture sports club contact - 0422396886


Aimie Regan Eastcoast Apprenticeship - 0408031723


Kavi owner of Amalfi Pizza and Pasta - 0481957606

Timeline

Support Worker

Eastcoast Apprenticeship
07.2024 - 01.2025

Fast Food Manager

Amalfi's Pizza and Pasta
10.2023 - 04.2024

Chef

My Pizza Pizza
01.2021 - 01.2022

Career Break

Family Commitments
01.2011 - 01.2022

Barista

McDonalds
01.2008 - 01.2010

Cert2 - Business

TAFE Mount Gravatt

Cert3 - Business and Legal

TAFE Mount Gravatt

McCafe Barista Qualification - undefined

McDonalds
Christine Bartlett