Christine Collett

• Developed a strong team through effective recruitment, training, and performance management strategies.
• Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.
• Addressed customer complaints or issues in a timely manner, demonstrating empathy and commitment to exceptional service standards.
• Fostered a positive work environment by addressing staff concerns promptly and fairly
• Managed pharmacy inventory for optimal product availability and reduced waste.
• Maximized employee productivity through effective scheduling, delegation of tasks, and ongoing feedback on performance goals.
• Enhanced patient care by providing personalized medication recommendations based on individual needs and preferences.
• Coordinated with healthcare professionals to ensure accurate medication therapy and improved patient outcomes.
• Educated patients about proper medication storage, disposal, and safety practices to minimize potential risks or adverse effects.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
• Communicated with patients, ensuring that medical information was kept private.
• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Retail pharmacy Manager