Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Endres

Wodonga,Victoria

Summary

I consider myself to be a responsible, motivated and hardworking individual. My previous career paths have provided me with the satisfaction and experience required to deliver excellent customer service. I enjoy multitasking, and pride myself with the knowledge that I have developed great time management skills. I am devoted to giving every customer a positive and memorable experience.

Overview

43
43
years of professional experience

Work History

Company Director/Retail Sales Consultant/Stylist

Self Emoloyed - Divine Linen
Beechworth, Victoria
02.2018 - 12.2023
  • Managed the company's overall operations, financials and key performance indicators to facilitate business operations.
  • Completed day-to-day duties accurately and efficiently, providing a personal commitment to excellence.
  • Updated POS systems with new products and services information when required.
  • Cultivated relationships with customers to increase loyalty and repeat business opportunities.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills, identifying their needs promptly and efficiently.
  • Participated in industry events to promote brand awareness.
  • Worked successfully with a diverse group of suppliers.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Inspected merchandise regularly for quality assurance purposes prior to sale.
  • Inspected store interior and exterior to optimise merchandise presentation and proper signage.
  • Prioritised and organised tasks to efficiently accomplish service goals.

Co Director / Franchisee

Caltex Australia
Mackay , Queensland
01.2006 - 09.2017

Co-Director of the company ReefVine Pty Ltd.

  • Operated Six Caltex Franchises in Central and North Queensland.

Receptionist / Secretary to Sales Development Mgr

Trans Australian Airlines/Australian Airlines/Qantas
Brisbane , Queensland
05.1986 - 02.1988
  • Greeted and directed visitors to appropriate personnel and answered calls and emails daily.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.
  • Assisted with Flight Attendant Recruitment.
  • Maintained a neat reception area by organising materials and tidying up furniture.
  • Delivered administrative support to the Sales Development Manager and a team of Sales Managers including answering telephone calls, typing letters, filing documents, scanning and copying documents.
  • Responsible for preparing Arline travel documentation for staff and sponsorship.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Assisted with organisation of functions during the airline’s name change/mergers.
  • Liaised with General Managers of International Airlines.
  • Attended interstate Secretarial Familiarisations organised by International Airlines.

Receptionist/Secretary to the Personnel Manager

National Australia Bank
Brisbane , Queensland
01.1982 - 05.1986
  • National Australia Bank was formed as National Commercial Banking Corporation of Australia Limited in 1982 by the merger of National Bank of Australia and the Commercial Banking Company of Sydney.
  • Greeted visitors in a professional manner and provided assistance as needed.
  • Provided administrative support to Personnel Manager and Sales Managers including scheduling meetings, preparing agendas and taking minutes etc.
  • Answered incoming calls, screened messages and directed them appropriately.
  • Greeted visitors in a professional manner, answered phone calls, and maintained front reception desk.
  • Monitored emails sent to the office of the Personnel Manager ensuring timely responses were sent.
  • Ordered office supplies to keep stationary and inventory properly stocked.
  • Composed, edited and proofread correspondence, reports and other documents as requested by the Personnel Manager.
  • Assisted with recruitment

Receptionist/Secretary to the Personnel Manager

Commercial Banking Company of Sydney
Brisbane , Queensland
01.1981 - 05.1986
  • Provided administrative support to the Personnel Manager and other staff members.
  • Provided assistance with onboarding new employees by preparing orientation materials.
  • Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
  • Ordered supplies as needed; tracked inventory levels and placed orders with when necessary.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Produced and distributed memos, newsletters and other forms of communication.
  • Sent and distributed mail and parcels.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to products and services.
  • Completed day-to-day duties accurately and efficiently.

Education

Diploma - Interior Design

Interior Design Institute
Warriewood, NSW
01-2011

Certificate - Senior First Aid

St John Ambulance Australia
Willow Park
07-1993

Sub-Senior (Grade 11) -

Saint Aidan’s Anglican Girls School
Brisbane, Queensland
12-1980

Skills

  • Excellent interpersonal skills and public relations
  • Bright and happy disposition
  • Eagerness to learn
  • Happy to commence training and develop new skills

Timeline

Company Director/Retail Sales Consultant/Stylist

Self Emoloyed - Divine Linen
02.2018 - 12.2023

Co Director / Franchisee

Caltex Australia
01.2006 - 09.2017

Receptionist / Secretary to Sales Development Mgr

Trans Australian Airlines/Australian Airlines/Qantas
05.1986 - 02.1988

Receptionist/Secretary to the Personnel Manager

National Australia Bank
01.1982 - 05.1986

Receptionist/Secretary to the Personnel Manager

Commercial Banking Company of Sydney
01.1981 - 05.1986

Diploma - Interior Design

Interior Design Institute

Certificate - Senior First Aid

St John Ambulance Australia

Sub-Senior (Grade 11) -

Saint Aidan’s Anglican Girls School
Christine Endres