Summary
Overview
Work History
Education
Skills
References
Timeline

CHRISTINE FEII BRYCE

Prestons,Australia

Summary

I have over15 years’ experience in administration where I was responsible for assisting with and managing all aspects of business operations. My primary responsibilities were to serve as a primary point of contact between management, staff and external stakeholders, conflict management and resolution, and provide wider support to the sales and management team.

Overview

26
26
years of professional experience

Work History

Rent Review Officer

Argyle Housing
06.2024 - 12.2024


  • Ensure all social housing tenants are assessed twice yearly
  • Assess all reviews in a consistent manner as per the community housing
  • Provide support to tenancy officers around calculations
  • Manage and monitor upcoming reviews as per the ACH calendar of reviews

Onsite Consultant

Adecco / Amazon
01.2022 - 03.2024
  • Managing candidate pool of200 rostering
  • Managing day to day engagement between candidates and clients
  • Updating Client Systems
  • Updating In-house Database
  • Performance management of Employees to hit their daily Performance targets
  • Strong Client/Candidate relationship building
  • Walking the floor and managing productivity end to end recruitment
  • Provide accurate reporting and presenting relevant information to management and other required stakeholders.
  • Managing the end to end employee life cycle from onboarding to performance management and terminations.
  • Managing payroll, WHS and injury management including issues or escalation with employees regarding IR.
  • Ensuring safety of all employees and keeping safety front of mind through start of day, stand up talk, toolbox damn and other such meetings.

Administration Officer

Russell & Partners Chartered Accountants
03.2019 - 12.2021
  • Responsible for managing and overseeing the day-to-day administrative tasks
  • Answering and directing all incoming calls
  • Answering client enquiries, addressing concerns, and managing client accounts
  • Responsible for managing financial records, such as Bank Statements and Tax Returns

Administration Officer

Toll People
01.2015 - 12.2018
  • Reviewing client application forms and identifications
  • Answering and directing all incoming calls on a multi facet switchboard
  • Greeted and checked-in, as per company procedures, all visitors
  • Performed all administration activities including copying, scanning, faxing, emailing and the sorting and filtering of mail
  • Development of company specific suite of documents
  • Trained and assisted in the induction of candidates
  • Managed and assisted with all office inventory activities, including orders and requisitions, stocking, shipment and goods receipting; and
  • Management of multiple calendars and meeting rooms bookings

Administration Officer

Newsound Fire Services
03.2012 - 01.2015
  • Liaise with clients to assist with all incoming enquiries
  • Liaise with a range of stakeholders in a composed and professional manner
  • Petty cash management
  • Answering of all incoming calls in a quick and efficient manner as to uphold a high level of customer service
  • Established and further refined workflow processes to better workplace productivity
  • Inducted all new employees into company culture, policies and procedures
  • Managed all day-to-day office operations
  • Ordering and management of all office supplies
  • Scheduling and preparing of meetings with various internal and external stakeholders
  • Reviewed and maintained confidential and sensitive information in a professional and efficient manner
  • Managed the organization’s complaints and feedback register, as well as, assisted with the investigating and closing out of complaints
  • Maintaining company databases and reporting monthly on their current status; and
  • Sort and distribute all incoming mail, as well as arrange or external mail and courier services

Lead Customer Service Representative

Doyle Bros Waste Management
01.2008 - 03.2012
  • Provision of all clerical and administration support to the client services team
  • Assisting with all incoming telephone enquiries and directing them as needed
  • Preparation of all company letters and notices
  • Maintaining of company databases, including their Customer Relationship Management (CRM) systems
  • Reviewing all entered client information and work order requests to draw up the appropriate run sheet to allocate drivers
  • Placing of all orders and invoicing clients as required
  • Debtor and Creditor reconciliation

Project Officer

Ministry of Education
07.2001 - 12.2007
  • Provide day-to-day support to customers in their use of education sector ICT
  • Providing administration and technical support to all persons requiring access to the departments systems
  • Coordinating a range of activities to ensure the smooth running of the organization and continuously improving workflow practices to increase workplace productivity
  • Respond to all incoming enquiries in a timely manner
  • Preparing monthly progress reports for senior management
  • Assist in the development and review of all administrative systems and procedures, as well as make informed suggestions on ways to continually improve them; and
  • Liaise and coordinate with other sectors and government agencies to obtain a better environment and user experience for all tertiary education students

Support Officer

Ministry Of Education
03.1999 - 06.2001
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices, ensuring top-quality service delivery
  • Contributed ideas for improving the support process during team meetings, resulting in significant workflow enhancements
  • Balanced multiple priorities effectively by utilizing strong organizational skills and proactive task management techniques
  • Preparing Agenda and taking minutes
  • Arrange travel and bookings for managers and staff
  • Provide administration support to staff and managers, scheduling appointments, reply to standard corespondence
  • Act as event coordinator from time to time when Ministry is hosting workshops and seminars
  • Provide techinal support in the use of various Ministry applications and databases in regards to data entry and prosessing
  • Update and maintenance of accurate information for analysis and reporting
  • Provide support in document and records management by maintaing up to date and accurate electronic and paper filling for managers and staff and provide support with archiving documentation as required
  • Assist with Catering and room layout
  • Coordinate and undertake tasks required for events, meetings and other commitments

Education

Certificate II - Business Administration

Wellington Polytechnic, New Zealand
1999

High School Certificate

Wellington East Girls College
12.1997

Skills

  • Deep experience in effective stakeholder and client management
  • Ability to evaluate, prioritize, organize and delegate work schedules
  • Good oral and written communication skills
  • Sound exposure and experience in client service
  • Conflict management and resolution
  • Well-versed in Microsoft Office suite
  • Excellent interpersonal skills and a professional telephone manner
  • Utilizing a range of office software, including email, spreadsheets and databases
  • Developing suites of documents to assist in the business’ operations; and
  • Ability to coordinate and manage a wide variety of roles and projects simultaneously

References

Elizabeth Skovic - Argyle Housing Lead

0459 360 558


Mary Tuitea - Adecco Night Shift Manager

0451 135 207


Kritika Narayan - Toll People Team Leader

0466 397 265

Timeline

Rent Review Officer - Argyle Housing
06.2024 - 12.2024
Onsite Consultant - Adecco / Amazon
01.2022 - 03.2024
Administration Officer - Russell & Partners Chartered Accountants
03.2019 - 12.2021
Administration Officer - Toll People
01.2015 - 12.2018
Administration Officer - Newsound Fire Services
03.2012 - 01.2015
Lead Customer Service Representative - Doyle Bros Waste Management
01.2008 - 03.2012
Project Officer - Ministry of Education
07.2001 - 12.2007
Support Officer - Ministry Of Education
03.1999 - 06.2001
Wellington Polytechnic - Certificate II , Business Administration
Wellington East Girls College - , High School Certificate

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CHRISTINE FEII BRYCE