Christine Fletcher

• Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
• Established trust-based relationships with clients through empathetic communication and active listening skills.
• Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
• Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
• Maintained professional development through ongoing training courses, staying current on best practices in the field of community support work.
• Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
• Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
• Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.
• Maintained accurate case records to track progress, sharing relevant updates with supervisory staff and stakeholders as needed.
• Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
• Offered compassionate care during transitional periods such as housing changes or medical emergencies, providing stability amid uncertainty.
• Coordinated with different service providers to meet clients' individual needs.
• Kept case files updated, accurate and aligned with requirements.
• Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
• Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
• Assisted clients in accessing available resources such as housing options, financial supports, and healthcare services.
• Collaborated with interdisciplinary teams to develop and implement individualized care plans for each client.
• Documented client progress and activities in accordance with agency policies and procedures.
• Monitored clients' progress to adjust treatment plans accordingly.
• Conducted home visits to assess clients' home environment and provide support.
• Participated in interdisciplinary team meetings to coordinate care for clients.
• Collaborated with other professionals to plan and coordinate care for clients.
• Participated in professional development and training opportunities to enhance clinical skills.
• Facilitated peer support groups to help clients connect with others.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Helped clients manage and reach individual goals, supporting independent progression and social skills.
• Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Established trusting relationships with clients and their families through empathetic communication and active listening.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Kept clients engaged in social networks and communities for personal health and growth.
• Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
• Coordinated appointments for clients with healthcare providers to promote consistent access to essential medical services.
• Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
• Promoted independence among clients through skill-building exercises and goal-setting initiatives.
• Promoted community integration by providing extensive physical, emotional and social support.
• Advocated for client rights and preferences in interactions with external service providers to ensure equitable access to necessary supports.
• Proactively identified areas for improvement within the organization and contributed ideas towards enhancing overall operational efficiency.
• Assisted clients in developing and setting realistic goals to promote positive change.
• Monitored clients' progress to adjust treatment plans accordingly.
• Conducted home visits to assess clients' home environment and provide support.
• Participated in professional development and training opportunities to enhance clinical skills.
• Evaluated clients' social, emotional and psychological needs to create treatment plans.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Met project deadlines without sacrificing build quality or workplace safety.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Achieved project deadlines by coordinating with contractors to manage performance.
• Identified plans and resources required to meet project goals and objectives.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Monitored project performance to identify areas of improvement and make adjustments.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
• Provided detailed project status updates to stakeholders and executive management.
• Developed and initiated projects, managed costs, and monitored performance.
• Prepared and submitted project invoices for review and approval.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Managed projects from procurement to commission.
• Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
• Coordinated material procurement and required services for projects within budget requirements.
• Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
• Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
• Monitored project progress, identified risks and took corrective action as needed.
• Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
• Reported regularly to managers on project budget, progress, and technical problems.
• Developed and implemented project plans and budgets to ensure successful execution.
• Recruited and oversaw personnel to achieve performance and quality targets.
• Facilitated workshops to collect project requirements and user feedback.

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.
• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
• Developed comprehensive reports for senior management, enabling informed decision-making based on data-driven insights.
• Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
• Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
• Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
• Spearheaded volunteer programs that positively impacted local communities while showcasing the company''s commitment to social responsibility.
• Managed company schedule to coordinate calendar and arrange travel.
• Streamlined vendor management processes, facilitating improved relationships and timely service deliveries.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
• Organized spaces, materials and catering support for internal and client-focused meetings.
• Delegated tasks to administrative support staff to organize and improve office efficiency.

• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
• Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
• Implemented engaging lesson plans to accommodate varied student learning styles.

• Developed differentiated instruction strategies to accommodate diverse learning styles, resulting in improved student outcomes.
• Established positive classroom environments that fostered open communication and collaboration between students.
• Increased student engagement by incorporating hands-on activities and group projects into lesson plans.
• Built strong rapport with parents/guardians through consistent communication about individual student progress, fostering collaborative partnerships that supported academic achievement.
• Supported students in developing social skills through structured activities and positive reinforcement techniques.
• Boosted students'' critical thinking skills through the implementation of inquiry-based learning methods.
• Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
• Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
• Chose materials and developed lesson plans to enhance skills for individual students.
• Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Created and developed lesson plans to meet students' academic needs.

• Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
• Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
• Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
• Selected and designed lesson plans and curriculum to meet academic objectives.
• Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
• Participated in conferences and professional development opportunities to stay up-to-date with latest trends in field.
• Mentored and advised students to explore career pathways based and amplify knowledge, skills and strengths.
• Evaluated and revised lesson plans and course content to achieve student-centered learning.
• Arranged syllabus, developed schedule, and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
• Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
• Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
• Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
• Managed large class sizes effectively, maintaining an orderly learning environment conducive to student success.
• Implemented instructional technologies in course delivery to engage and educate students.
• Participated and led committee meetings to remain aware of developments in subject.
• Maintained open lines of communication with parents through conferences, email correspondence, and phone calls to provide ongoing updates on student progress.
• Built strong rapport with students through class discussions and academic advisement.
• Conducted engaging in-class discussions to facilitate learning and encourage participation.
• Evaluated and supervised student activities and performance levels to provide reports on academic progress.
• Created materials and exercises to illustrate application of course concepts.
• Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
• Assessed students' progress and provided feedback to enhance learning.
• Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
• Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
• Designed and implemented various educational activities and programs to meet student needs.
• Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
• Health and Safety Officer for the Faculty
• Careers Advisor for the Faculty

• Utilized various teaching methodologies to accommodate diverse learning styles, increasing overall student comprehension and satisfaction.
• Developed innovative assessment methods to accurately measure student progress and identify areas for improvement.
• Conducted research in the field of business administration, contributing to the body of knowledge and staying current with industry trends.
• Enhanced student understanding of business concepts by integrating real-world case studies into lectures.
• Implemented regular course evaluations to gather feedback from students, leading to continuous improvements in course content and delivery methods.
• Mentored students on career development and academic success, resulting in higher retention rates and improved post-graduation outcomes.
• Parent evenings to serve as a tool for successful matriculation of student

Business Administrator

* Produced HR contracts for Administration Department

*. Kept all documentation confidential

*. Attended and produced Minutes of Meetings

*. Set up regular meetings

*. Organised Departmental Meetings and took shorthand notes

and produced Minutes of Meetings

*. Organised Departmental Diaries

*. Acted as liaison among governing boards, medical staff and

department heads.

* Led successful fundraising efforts that secured resources

necessary for expansion projects or critical equipment

acquisitions.

Producing Patents and Licensing documentation in conjunction with the London Patent Office.

• Managed day-to-day development issues.
• Travelled to London Patent Office to file Patents
• Managed 2 Patent Agent Diaries
• Filing and other office duties as required
• Coordinated travel arrangements for staff members.
• Represented company at conferences and seminars to boost outreach.
• Shorthand dictation and production of documentation