Summary
Overview
Work History
Skills
Timeline
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Christine Green

Carindale

Summary

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

17
17
years of professional experience

Work History

Sales Assistant

Jones And Co Homewares
02.2023 - 03.2024
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.

Sales Assistant

Boutique Gifts
02.2022 - 01.2023
  • Increased sales by building strong customer relationships and providing excellent service.
  • Boosted store revenue through upselling and cross-selling techniques.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Executed visual merchandising strategies to attract customers and drive sales.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Supported store management with administrative tasks such as scheduling appointments or updating client records.
  • Developed innovative ways to showcase products effectively in-store displays, increasing visibility for less-popular items.

Manager/Team Leader/Team Member

Coles
04.2007 - 10.2021
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.

Skills

  • Visual Merchandising
  • Processing payments
  • Complex Problem-Solving
  • Display building
  • Cash Handling
  • Point of sale operation
  • Product Merchandising
  • Opening and closing procedures
  • Stock management
  • Cash Register Operation
  • Payment Processing
  • Inventory Management
  • Customer Assistance

Timeline

Sales Assistant

Jones And Co Homewares
02.2023 - 03.2024

Sales Assistant

Boutique Gifts
02.2022 - 01.2023

Manager/Team Leader/Team Member

Coles
04.2007 - 10.2021

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Christine Green