Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline

Christine Hannah

Pimpama,QLD

Summary

Compassionate professional dedicated to empowering individuals with disabilities and enhancing the lives of aging adults. Focused on ensuring safety and dignity in care facilities and at home. Adaptable to different needs, environments, experiences, and cultural backgrounds. Approaches others with dignity, respect, and without judgment. Excellent listener with authentic and honest communication skills. Works independently while maintaining a strong commitment to clients\' well-being.

Experienced with providing comprehensive care and support to individuals with disabilities. Utilizes effective communication and interpersonal skills to build trusting relationships and ensure client well-being. Strong understanding of personalized care plans and daily living assistance to enhance client quality of life.

Knowledgeable Desired Position with solid background in providing compassionate care and support to individuals with disabilities. Successfully implemented personalized care plans and facilitated daily living activities to enhance clients' quality of life. Demonstrated excellent communication and problem-solving skills to effectively address clients' needs.

Professional support worker skilled in delivering high-quality care and assistance to individuals with disabilities. Proven ability to create positive and inclusive environment that fosters client independence and well-being. Strong team collaborator with focus on achieving results and adapting to changing needs, while displaying empathy and patience.

Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in Type disability support.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Environmental Services Officer

Calvary Healthcare
08.2019 - 10.2023
  • Maintained excellence in delivering comprehensive cleaning, laundering, and culinary care to all residents.
  • Ensured compliance with relevant standards while providing laundry solutions.
  • Took on extra tasks in response to changing service requirements.

Hospitality Services Officer

Blue Care
07.2018 - 05.2019
  • Ensure Cleanliness of the facility is maintained to a high standard at all times
  • Undertake other duties as required/directed as service needs change or grow

Disability Support Worker

Momentum Collective
10.2023 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Drove clients safely to social activities and appointments.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Maintained safety with tidy, clean, and hazard-free home environments.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
  • Prepared nutritious meals to meet individual dietary needs for clients.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
  • Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
  • Implemented behavior management techniques when required for the safety of both clients and staff members involved.
  • Kept accurate records for client files and handled related paperwork.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
  • Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
  • Adhered to company requirements for patient interactions and care standards.
  • Checked medication schedules and patient needs to enforce medication administration standards team-wide.
  • Participated in ongoing professional development opportunities to stay current on industry best practices.
  • Maintained detailed records of patient progress, documentation of services and case notes.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Facilitated family meetings to discuss patient care plans.

Administration Assistant

Hardworx Investments
02.2015 - 07.2018
  • Answer inbound phone calls
  • Maintain electronic and hard copy filing systems
  • Resolve administrative problems
  • Prepare and modify documents
  • Schedule meetings, appointments and travel
  • Accounts and all general office duties

Personal Care Worker

TriCare Mermaid Beach Aged Care
06.2015 - 12.2015
  • Assisting residents with ADL’s
  • Follow individual Care Plans allowing the best quality care
  • Assisting with recreational activities
  • Spending quality time with resident

Education

Certificate II - Hospitality

Barrington Training Services
01.2016

Certificate III - Aged Care

Integrated Training Solutions (Aust) Pty Ltd
01.2015

Certificate IV - Aged Care

Integrated Training Solutions (Aust) Pty Ltd
01.2015

Skills

  • Reliable team member
  • Caring
  • Compassionate
  • Quality control
  • Staff training
  • Organisational skills
  • Liaise at all levels
  • Multitasking
  • Integrity
  • Listening
  • Open minded
  • Interpersonal sensitivity
  • Community safety
  • Time and task management
  • Judgement and decision making
  • Communication skills
  • Resilience
  • Cultural sensitivity
  • Computer and smart phone literacy
  • Numeracy
  • Ability to follow directions
  • Customer service
  • Daily living assistance
  • Problem-solving
  • Housekeeping and meal preparation
  • Personal care
  • Independent living support
  • Relationship building
  • Disability awareness
  • Documentation skills
  • Documentation and reporting
  • Client confidentiality
  • Incident reports
  • Disability services
  • Mobility support
  • Computer skills
  • Meal planning
  • Health and safety
  • Creative thinking
  • Risk assessments
  • Family communication
  • Emotional support
  • Medication organization
  • Lifestyle support
  • Respite care
  • Recordkeeping proficiency
  • Positive reinforcement
  • Care documentation
  • Multicultural sensitivity
  • Appointment management
  • Family liaison
  • Time management
  • Empathy and patience
  • Active listening
  • Adaptability and flexibility
  • Verbal and written communication
  • Compassionate care
  • Client advocacy
  • Medication administration
  • Conflict resolution
  • Crisis management
  • Report writing
  • Cultural awareness
  • Boundary setting
  • Wellness and nutrition knowledge
  • Hygiene assistance
  • Healthcare documentation
  • Emotional support & companionship
  • Resilience and stamina
  • Goal setting and planning
  • First aid and CPR
  • Medication schedules
  • Critical thinking
  • Decision-making

Certification

  • QLD Positive Notice Blue Card, QLD Government, 07/01/25
  • QLD Drivers Licence, QLD Government

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Disability Support Worker - Momentum Collective
10.2023 - Current
Environmental Services Officer - Calvary Healthcare
08.2019 - 10.2023
Hospitality Services Officer - Blue Care
07.2018 - 05.2019
Personal Care Worker - TriCare Mermaid Beach Aged Care
06.2015 - 12.2015
Administration Assistant - Hardworx Investments
02.2015 - 07.2018
Barrington Training Services - Certificate II, Hospitality
Integrated Training Solutions (Aust) Pty Ltd - Certificate III, Aged Care
Integrated Training Solutions (Aust) Pty Ltd - Certificate IV, Aged Care

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Christine Hannah