Dedicated Support Worker with over 10 years of experience in aged care environments and client homes. Committed to improving clients' lives through high-quality support and patient instruction. Skilled in providing compassionate care, effective assistance, and fostering community integration for a more robust life. Experienced in building social skills through therapeutic techniques, offering compassionate care, emotional support, and ensuring efficient needs met for positive outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Social Support Worker
Great Southern Support
07.2024 - Current
Developed and implemented weekly activity schedules tailored to the interests and abilities of participants.
Monitored progress of participants to track measurable data for plan of care goals.
Coordinated logistics for external outings, including transportation and venue bookings, ensuring safety and accessibility for all attendees.
Negotiated with vendors and service providers to secure favorable terms and discounts for activities and supplies.
Adapted activities to meet the diverse needs and interests of participants, including those with physical or cognitive limitations.
Researched ideas for programs and activities, utilizing participants' suggestions and feedback to align with delivery objectives.
Supervised material acquisition, setup and teardown for periodic and special events.
Monitored and controlled expenses according to budgetary guidelines.
Sought out opportunities to improve service levels and corrected problems.
Activity Coordinator
Western Australia Country Health Department
10.2014 - 03.2021
Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all participants.
Maintained and ordered supplies for activities.
Coordinated special events like holiday parties or themed days that fostered a sense of community among participants.
Maintained open lines of communication between staff members to ensure seamless coordination of all aspects of the programming process.
Increased volunteer retention by providing thorough training, consistent support, and recognition of efforts.
Enhanced participant engagement by incorporating interactive games and team-building exercises in activity programs.
Evaluated program effectiveness through regular feedback sessions, making necessary adjustments to enhance future experiences.
Collaborated with multidisciplinary teams to create comprehensive and meaningful programs tailored to individual needs.
Established strong relationships with local vendors, securing discounts and partnerships for ongoing event support.
Managed budgets and resources efficiently, enabling high-quality events without exceeding allocated funds.
Implemented creative problem-solving strategies when faced with unexpected challenges or changes in circumstances during planned activities.
Cultivated a positive atmosphere by consistently demonstrating enthusiasm and dedication throughout all interactions with staff, volunteers, and participants.
Boosted event attendance by effectively marketing and promoting activities to the community through various channels.
Facilitated connections among participants by creating opportunities for social interaction both within activities themselves and in more informal settings.
Provided ongoing professional development opportunities for team members through workshops or seminars focused on industry trends or best practices.
Ensured a safe environment by implementing risk assessments, adhering to safety protocols, and addressing potential hazards proactively.
Addressed participant concerns promptly while maintaining confidentiality as required.
Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.
Contributed to resident care planning by participating in assessment, developing service plan goals and maintaining progress notes.
Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Sought and obtained community opportunities for cultural and recreational participation and safely transported residents to and from locations.
Assigned schedules and specific tasks to workers for optimal coverage.
Empowered workers to independently handle common issues and maintain strict safety standards.
Helped staff customize plans for specific groups based on age or ability level.
Coordinated supply orders, storage and distribution for program.
Education
No Degree - Mental Health First Aid
Brain Health
Denmark, WA
09-2023
Certificate 111 & 1V in Aged Care
Great Southern Institute of Technology
Albany, WA
12-2011
Training And Assessment
Great Southern Institute of Technology
12-2012
Skills
Executive team leadership
Inventory report generation
Client/Vendor relations
Market Analysis
Budgeting and finance
Project management
Team liaison
Strong verbal communication
Health and safety awareness
Emotional support
Daily living assistance
Confidentiality and privacy
Mobility assistance
Active listening
Relationship building
Behavioral support
Meal preparation
Meal planning and preparation
Transportation assistance
Life skills development
Professional boundaries
Cultural sensitivity
Clean driving record
Mobility support
Presentation design
Empathy and patience
Verbal and written communication
Medication administration
Documentation
Activity planning
Documentation and reporting
Crisis intervention
Mental health assistance
Personal errands
Disability care
Basic caregiving
Personal care assistance
Treatment plans
Risk management
Crisis management
Excellent communication
Time management
Patient support
Organizational skills
Multitasking Abilities
Case documentation
Client education
Team building
Interpersonal communication
Referral coordination
Motivational enhancement therapy
Trauma-informed care
Teamwork
Documentation skills
Effective communication
Self motivation
Professionalism
Goal setting
Interpersonal skills
Behavior management
Adaptability and flexibility
Team collaboration
Accomplishments
Used Microsoft Excel to develop Client Details, Program planning, and to enter clients' details into individual files.
Documented and resolved the pain of an individual client by daily reporting to medical staff.
Achieved Daily living tasks through effective communication with patients, family members, team members and supervisors, as well as medical staff in regards to Patients' and clients' capabilities.
Trained and assessed Students throughout their training to meet the competencies required in the Aged Care and Child Care.
ContactRename
0419934813
Christineinalbany@gmail.com
, , Peaceful Bay, WA 6333
Certification
Certificate 111 and 1V in Aged Care, Great Southern Institute of Technology - 12 Months.
Certificate 1V in Training and Assessment, Great Southern Institute of Technology - 6 months.
Interests
Enjoy creating and following travel blogs and vlogs
Volunteering for community initiatives to give back to local communities and make a positive impact
Adventure Travel
Crafting and DIY Projects
Music
Drawing and Painting
Exploring various forms of art, such as Music, dancing, and nurturing creativity and personal growth
Health, Safety and Training Advisor at Resolute Forest Products/Canfor Southern PineHealth, Safety and Training Advisor at Resolute Forest Products/Canfor Southern Pine