Summary
Overview
Work History
Education
Skills
Certification
Timeline
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CHRISTINE HOSSARY

Sydney,Australia

Summary

Dynamic Cargo Operation Supervisor with proven expertise at MCH Aviation Holding Australia Pty Ltd, adept at optimizing operational efficiency and enhancing shipment tracking. Demonstrated complex problem-solving skills and meticulous attention to detail, successfully improving cargo build-up planning and ensuring on-schedule movements. Committed to fostering interdepartmental collaboration and achieving operational excellence.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Cargo Operation Supervisor

MCH Aviation Holding Australia Pty Ltd
04.2023 - 10.2024

Cargo Operation Supervisor

Worldwide GSA Pty Ltd.
Sydney, Australia
08.2016 - 03.2023
  • Handling all cargo Ops related matters for Freightways, including cargo build-up planning for B737-F
  • Handling all cargo Ops related matters for ALL Nippon Airways including cargo build-up planning for B788 and B789
  • Used coordination and planning skills to achieve results according to schedule
  • Improved operations through consistent hard work and dedication
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Adhered to social distancing protocols and wore mask or face shield
  • Identified issues, analyzed information and provided solutions to problems
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Tacking care for ULDs Inventory & movements
  • Check all DG shipments documents before accepting the booking
  • Controlled and monitored space (weight and volume) availability as per booking of each shipment
  • Liaised with the Load Control Department for priority cargo in case of overloads /offloads
  • Ensured on-schedule movement of shipments as booked and received feedback on customer's reports

Supervisor Trainee

Aerocare Flight Support
Sydney, Australia
09.2010 - 08.2016
  • Assisted in leading each shift by delegating duties and assigning specific tasks to 100 employees
  • Created sales reports for management staff, using data from reports to create sales forecasts
  • Directed and supervised staff members to engage in daily operations, reconciliation and customer service requirements
  • Identified and communicated local insight and competitive activity to influence sales plans and tactics
  • Developed and implemented safety initiatives to continually improve, achieve and maintain stated safety performance and objectives
  • Partnered with management to coach, discipline and manage employees
  • Drove process improvement strategies through lean processes and methodologies
  • Established team priorities, maintained schedules and monitored performance
  • Established performance goals for employees and provided feedback on methods for reaching those milestones
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs
  • Managed team member schedules and work assignments
  • Announced flight status updates and information about gate changes over PA system
  • Engaged flight attendants by creating and fostering personal relationships with crew members

Education

Bachelor of Arts -

Western Sydney University
Sydney, NSW
04.2014

Skills

  • Warehouse operations knowledge
  • Operational management
  • Operational Process Modeling
  • Operational Efficiency Analysis
  • Complex Problem Solving
  • Schedule Management
  • Interdepartmental Collaboration
  • Standards Documentation
  • Regulations Compliance
  • Decision Making
  • Shipment Tracking
  • Logistics and Supply Chain Software
  • Warehouse Inspections
  • Multitasking Abilities
  • Attention to Detail
  • Planning and Coordination

Certification

  • Safe ULD Handling
  • Airside Load Management
  • AVSEC Certification Exam, 4x
  • Aviation Security
  • Airside Safety
  • Human Factors Training for Airport Operations
  • Dangerous Goods Acceptance (IATA CAT- 6), 7 x
  • Dangerous Goods Handling Refresher (Category 7, 8 & 10)

Timeline

Cargo Operation Supervisor

MCH Aviation Holding Australia Pty Ltd
04.2023 - 10.2024

Cargo Operation Supervisor

Worldwide GSA Pty Ltd.
08.2016 - 03.2023

Supervisor Trainee

Aerocare Flight Support
09.2010 - 08.2016

Bachelor of Arts -

Western Sydney University
CHRISTINE HOSSARY