Christine Laughton
Modbury,Australia
Summary
Professional with over 20 years of experience in business administration, financial management, and human resources. Demonstrates strong leadership capabilities and excels in collaborative decision-making environments. Proven skills in client communication, problem-solving, time management, and organizational efficiency. Extensive background in supporting small businesses and SMEs, delivering impactful results through strategic initiatives.
Overview
25
25
years of professional experience
Work History
Office Manager
HAMB Systems Ltd
06.2023 - Current
- Delivered efficient administrative support services across various teams.
- Served as minutes secretary for project and governance committees, preparing agendas and meeting packs.
- Managed Document Management system (SharePoint) to enhance accessibility and compliance.
- Developed administrative policies and procedures ensuring alignment with risk appetite.
- Provided accounts receivable support to Finance team, contributing to financial accuracy.
- Assisted People & Culture Team with recruitment and onboarding processes.
- Coordinated special events and travel arrangements to facilitate operations.
- Supervised casual support staff to maintain productivity and service quality.
Minutes Secretary
WEA Adelaide
01.2018 - Current
- Recorded and transcribed minutes for monthly WEA Board of Directors meetings, including annual AGM and special sessions.
- Ensured accuracy, confidentiality, and timeliness in minute provision for all meetings.
Traineeship, Learning & Development Manager
Pop-Up Health
02.2022 - 06.2023
- Established traineeship program to enhance skills development across organization.
- Recruited internal and external candidates, collaborating with apprenticeship support services.
- Mentored candidates throughout courses, providing consistent encouragement and guidance.
- Maintained government reporting, including monitoring and claiming business incentives.
Project Officer / Executive Services Officer – Temporary Contract Position
Digital Health SA
09.2020 - 01.2022
- Conducted departmental review for Digital Health SA to enhance operational efficiency.
- Integrated with Executive Support Team to assess processes and team dynamics.
- Designed and executed project plan for comprehensive final report on departmental development.
- Provided ESO support for two directors, managing diaries, meetings, and minutes distribution.
- Processed and reconciled financial documents to ensure accuracy and compliance.
- Facilitated workflows in Objective for Chief Executive and Ministerial briefings.
- Assisted Manager, Executive Support Office with special projects, including archiving and office relocation.
- Supported skills training initiatives to elevate team capabilities.
Logistics Officer
SA Pathology
05.2020 - 10.2021
- Assisted CTRS Covid response for SA Pathology in a casual contract position.
- Collated up to 500 requests daily from GPs, CDCB, and LHNs during surge periods.
- Managed increased demand while coordinating with external contractors.
- Delivered professional customer service, conflict resolution, and urgent triage.
- Assigned collections to relevant staff, providing patient data and location references.
- Compiled statistics and managed spreadsheets for live dashboards.
- Oversaw informal stores imprest at TQEH for rapid response events across local and regional sites.
Administration Manager, HR Officer, HR Workforce Development Manager, Finance Officer
CPR Pharma Services Pty Ltd
03.2010 - 05.2020
- Facilitated recruitment, onboarding, and staff development strategies to attract quality employees.
- Processed fortnightly payroll, including leave adjustments and superannuation compliance.
- Developed and delivered compliant HR policies, procedures, and standard operating procedures.
- Managed accounts payable and accounts receivable while performing bank reconciliations.
- Provided guidance on employee relations, performance management, and WHS compliance initiatives.
- Implemented corporate workforce planning in collaboration with departmental leaders.
- Oversaw immigration processes for staff recruitment and retention efforts.
- Supervised reception staff while managing office relocations and departmental moves.
Bookkeeping Service
Ennis & Co
07.2007 - 03.2010
- Company Overview: Residential Real Estate
- Residential Real Estate
Bookkeeping and Secretarial Services
Contracted to various employers
07.2004 - 03.2010
Office Administration
Hills Dry Cleaning
03.2002 - 03.2010
- Company Overview: Retail Dry Cleaning
- Retail Dry Cleaning
Office Administration, Report Production, Accounts Management
Bila & Co
10.2000 - 03.2010
- Company Overview: Business Valuations & Sales
- Business Valuations & Sales
Bookkeeper / Payroll Officer
Alsco / Femsure
10.2008 - 01.2010
- Company Overview: Industrial Laundry & Hygiene Services
- Industrial Laundry & Hygiene Services
Finance Manager
Jock Gilbert Real Estate
05.2003 - 09.2008
- Company Overview: Residential Real Estate Sales
- Residential Real Estate Sales
Skills
- Document management and control
- Meeting coordination and scheduling
- Accounts receivable and billing
- Policy development and modification
- Event planning and coordination
- Recruitment and staff hiring support
- Financial reconciliation and reporting
- Data analysis and entry
- Customer service and relations
- Team leadership and supervision
- Effective communication skills
- Problem solving and conflict resolution
- Time management strategies
- Office administration and oversight
- Workforce management techniques
- Administrative support functions
- Expense reporting and budgeting
- Supply chain management
- Training and coaching programs
- Organizational skills and efficiency
- Senior leadership assistance
- Payroll processing and administration
- Credit, collections, and accounts reconciliation
- Employee training initiatives
- Office management software proficiency
- Travel coordination logistics
- Database administration tasks
- Inventory control systems
Timeline
Office Manager
HAMB Systems Ltd
06.2023 - Current
Traineeship, Learning & Development Manager
Pop-Up Health
02.2022 - 06.2023
Project Officer / Executive Services Officer – Temporary Contract Position
Digital Health SA
09.2020 - 01.2022
Logistics Officer
SA Pathology
05.2020 - 10.2021
Minutes Secretary
WEA Adelaide
01.2018 - Current
Administration Manager, HR Officer, HR Workforce Development Manager, Finance Officer
CPR Pharma Services Pty Ltd
03.2010 - 05.2020
Bookkeeper / Payroll Officer
Alsco / Femsure
10.2008 - 01.2010
Bookkeeping Service
Ennis & Co
07.2007 - 03.2010
Bookkeeping and Secretarial Services
Contracted to various employers
07.2004 - 03.2010
Finance Manager
Jock Gilbert Real Estate
05.2003 - 09.2008
Office Administration
Hills Dry Cleaning
03.2002 - 03.2010
Office Administration, Report Production, Accounts Management
Bila & Co
10.2000 - 03.2010
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