Christine Marcello
Summary
I am a dedicated and passionate educator with a genuine love for working with children. My talent and commitment to their development were quickly recognised, leading to my promotion to the role of a Responsible Person. In this capacity, I not only excelled in performing coordinator duties but also had the privilege of facilitating engaging games and activities for children. One of my most rewarding responsibilities was helping children with behavioural issues. Through patience, understanding, and effective communication, I successfully supported them in overcoming challenges and achieving positive behavioural changes. My ability to connect with children and create a supportive learning environment has been instrumental in my educational journey. Now, I am eager to transition my skills and passion into a role within the mental health and community sector, where my dedication to creating supportive environments and fostering positive change will be invaluable in improving the lives of individuals with their mental health.
Overview
10
10
years of professional experience
Work History
Educator
Juniour Adventures Group
06.2023 - Current
- Built relationships and communicated with parents to provide best learning environment for children.
- Monitored student progress and adjusted instruction to meet individual needs.
- Utilised innovative teaching strategies to effectively engage students in learning.
- Developed and implemented useful behaviour management strategies to instill discipline and compliance with conduct code.
- Replenished classroom supply levels to support planned lessons and activities.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
- Coordinated and managed the enrolment process, efficiently booking children into the educational system.
- Took charge of meal preparation, ensuring children received nutritious and well balanced meals.
- Set up and organised the learning environment, creating a conducive space for optimal student engagement.
- Played a crucial role in behavioural management by consistently writing comprehensive reports and providing valuable insights to support children with behaviour issues.
- Demonstrated excellent organisational skills in overseeing various coordinator duties, ensuring a smooth and efficient operation in the educational setting.
- Prioritised safety and well-being by adhering to health and safety guidelines while managing meal preparation and room setup.
- In charge of meetings for children and leading meetings for group activities
Product Specialist: Technical Expert
Apple
05.2017 - 04.2023
- Strong interpersonal skills with a strong instinct to anticipate problems or roadblocks, seeking what is best for the team and client/customer
- Accurately conducting reports for further analysis and follow ups on technical issues, software or hardware - highly detail orientated
- Dedicated to empowering individuals to confidently use their own technology products and providing relevant information, while maintaining empathy and understanding of their unique needs
- Providing strong communication and case notes to colleagues in a timely manner for consistent and cohesive client experience
- Able to adapt to different environments and work under pressure in a professional decorum
- Demonstrated mentoring and flexible leadership within the team, setting goals with team members and supporting them in implementing steps to achieve personal growth goals
- Ability to collaborate in a team environment and instill trust with shared responsibility for ongoing diagnostics, prioritising the customers needs
- Ability to actively listen and provide feedback and mentorship to others
- Recognising unique troubleshooting patterns and adapting to the constantly changing needs of customers to ensure that their technology-related concerns are addressed in a timely and effective manner
- Strengthening and promoting connections with natural support within team.
- Helped streamline repair processes and update procedures for support action consistency.
- Maintained servers and systems to keep networks fully operational during peak periods.
Menswear Sales Assistant
Politix
01.2014 - 04.2017
- Confidently able to assist customers with extensive knowledge of texture, size and fit of clothes for styling
- Processing sales, exchanges, refunds and credit notes required in line with company procedures
- Responsible for the stores security; managing cash and payment systems accordingly, accountable for store keys, opening the store for service and closing
- Working autonomously in the store alone with initiative and taking care of management duties
Education
Bachelor - Social Science, Behavioural studies
Swinburne University of Technology
Melbourne, VIC06.2024
Certified IOS Technician, Apple Inc. -
Apple Inc.
06.2022
Certificate in Working With Primary School Aged Children With Autism -
Monash University
04.2011
Diploma of Creative Industries -
RMIT University
Our Lady of The Sacred Heart College
Bentleigh, VIC01.2010
First Aid Certified
06.2023
Working With Children Check
06.2023
Yoga, Music, Candle Making, Photography, Fitness
Hobbies
Skills
- Communication Skills
- Ability to Work in a Team
- Active Listening
- Empathy
- Ethics and Professionalism
- Critical thinking and problem solving
- Patience
- Compassion
- Leadership Skills
- Cultural Awareness
- Student booking Management
- Classroom Observation
- Needs Identification and Assessment
- Technical and Computer Proficiency
- Daily Logs
- Field Trip Supervision
- POS Inventory System Operation
- Technical Analysis
- Customer Inquiries
- Troubleshooting Network Issues
- Resolve Technical Problems
- Creative Issue Resolution
- Child Development
- Lesson Planning
- Special Education
- Student Motivation and Engagement
- Data Configuration
- Interpersonal Awareness
- Sensitive Information Handling
- Client Relationships
References
Upon request
Timeline
Educator
Juniour Adventures Group
06.2023 - Current
Product Specialist: Technical Expert
Apple
05.2017 - 04.2023
Menswear Sales Assistant
Politix
01.2014 - 04.2017
Bachelor - Social Science, Behavioural studies
Swinburne University of Technology
Certified IOS Technician, Apple Inc. -
Apple Inc.
Certificate in Working With Primary School Aged Children With Autism -
Monash University
Diploma of Creative Industries -
RMIT University
Our Lady of The Sacred Heart College
First Aid Certified
Working With Children Check
Yoga, Music, Candle Making, Photography, Fitness
Hobbies
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