Christine McKay

Accountable for Daily Goods Received for all four departments, Electrical, Computers, Bedding and Furniture, and to

Approve Goods Received Tax Invoices Daily for payment.

• Prepare and send Suppliers Credit Claims for refunds on damaged, short shipment and overpriced stock, processing of the Credit Note received.
• Checking of Stock Adjustment Reports, Balancing Approved Batches from day before with morning report.
• Strong switchboard telephone etiquette, effectively handling all calls and directing them to the relevant department.
• Maintaining open communication with team members and stakeholders, resulting in successful outcomes.
• Use of POS, Microsoft Platforms: Word, Excel, Outlook and handling a large amount of emails.
• Handling a large amount of paperwork, scanning, copying and filing.

• Responsible for rostering Brokerage clients for the Campbelltown, Burnside, Norwood Payneham & St Peters Councils and RDNS for clients who require Personal Care, Social Support, Respite and Domestic Assistance in SA. Also responsible for emergency phone calls for NDIS and HCP clients when on On-Call which was one night a week and one weekend every 4 weeks for SA and QLD, and sending comprehensive handover
• Use of Eziplan rostering program. Microsoft platforms: Word, Excell, Outlook and Sharepoint.
• Answering calls from Support Workers and Clients from SA and QLD, for sickness and general queries.
• Covering for reception for an hour in the mornings and lunch breaks.
• Completing various requests via email from staff and Councils.
• Replacing Support workers to cover last-minute sickness and unavailability.
• Accountable for Accurate Data Input, Integrity, Privacy and Confidentiality

Responsible for Rostering Care Workers and Nurses at Minda Inc to ensure that all Clients have the appropriate care in the Brighton North Campus, Independent Living Community Housing, Residential Aged Care and Children’s Services.

• Use of Roster On rostering program. Microsoft Office platforms: Word, Excel and Outlook and Share Point
• Answer a very high volume of calls from Care Workers, Support Leaders, Management and Concierges.
• Complete all tasks and requests sent in via email in a timely manner.
• Replace last minute sickness with staff in a fast-paced work environment.
• Accountable for Accurate Data Input, Integrity, Privacy and Confidentiality

Responsible for rostering the South Australian Ambulance Service, to provide statewide 24hr coverage with prehospital Ambulance care. Skills for this role are prioritization, communication, lateral thinking, and problem solving to achieve optimal roster coverage. Further, performed in a complex, dynamic work environment with strict timelines and minimal supervision.

• Proficient use of the Global Rostering System (GRS), Microsoft Office platforms: Teams, Word, Jira, Excel and Outlook.
• Confidently attend to high volumes of calls to advise with rostering enquiries, sickness from shifts, placement of volunteers, etc.
• Liase with Operations Managers, State Duty Managers, Executive Leadership team, Paramedics, Dispatch in Emergency Operations Centre, Volunteers.
• Source an employee to replace sickness of shift at short notice.
• Accountable for Accurate Data Input, Integrity, Privacy and Confidentiality