Summary
Overview
Work History
Education
Skills
Timeline
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Christine Mckenna

Wodonga,VIC

Summary

Focused office professionals with a proven track record of providing exceptional clerical and administrative support. Adept at using technology to improve efficiency and accuracy. Possesses excellent interpersonal and customer service skills. Expert in streamlining operations, organizing paperwork and time management.

Overview

36
36
years of professional experience

Work History

Livestock Administration Officer

Schubert Boers Livestock
10.2011 - 12.2021
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Entered and maintained records in company database.
  • Assisted with preparation of events such as weekly yard sales and special sales.
  • Trained newly hired employees regarding company procedures, standards and goals

Livestock Administration Officer

Landmark Operations
09.2004 - 12.2010
  • Built and maintained relationships with vendors and other contractor.
  • Compiled data from various sources into reports for review by management.
  • Maintained data base of client contact information with accuracy and attention to details.
  • Processed invoices accurately in accordance with company policy and procedure.
  • Helped managers in other departments with projects as needed.
  • Processed incoming mail and distributed to relevant departments and individuals.
  • Performed general clerical dut such as faxing, mailing and scanning document..
  • Managed office supplies inventories by checking stocks to determine inventory level, anticipating needed supplies, placing orders, verifying receipts of supplies.

Bank Officer

Bendigo Bank
03.1997 - 11.2003
  • Managed and opened cheque, saving and investment accounts.
  • Contacted potential clients to pursue sales and gather funds.
  • Represented bank at community events to establish strong ties and promote business.
  • Upheld stringent bank standards for loans, money handling, and legal considerations.
  • Processed deposits, withdrawals, loan repayments and other transactions with accuracy
  • Provided guidance to junior staff on daily operations and procedure.
  • Developed strong customer relationships by providing exceptional service.
  • Communicated with customers about account balances and other matters relating to outstanding loans.

Bank Teller

State Bank NSW
01.1986 - 01.1996
  • Answered customer enquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered telephone inquiries on cheque and savings accounts, loans, and lines of credit.
  • Provided customer records, account statements and copies of checks.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Sold and cross-sold bank products to new and existing customers.

Education

High School Diploma -

Benalla High School

Skills

  • File Management
  • Database Administration
  • Staff Meetings
  • Mail Handling
  • Telephone Skills
  • Security Awareness
  • Verbal and Written Communication
  • Business Administration
  • Time Management
  • Customer and Client Relations

Timeline

Livestock Administration Officer

Schubert Boers Livestock
10.2011 - 12.2021

Livestock Administration Officer

Landmark Operations
09.2004 - 12.2010

Bank Officer

Bendigo Bank
03.1997 - 11.2003

Bank Teller

State Bank NSW
01.1986 - 01.1996

High School Diploma -

Benalla High School

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Christine Mckenna