CHRISTINE NICHOLLS
Perth,WA
Summary
Results-oriented professional with extensive experience in crisis recovery planning and case management. Demonstrated success in advocating for clients and managing challenging behaviors. Focused on empowering individuals to achieve goals and improve quality of life through customized support and intervention strategies.
Overview
39
39
years of professional experience
Work History
Psychosocial Recovery Coach, Recovery Support Worker
Auxilium Support Coordination/Auxilium Recovery Network
05.2021 - Current
- PRC: Supporting participants to take more control of their lives and to better manage the complex challenges of day-to-day living. Works collaboratively with participants, their families, carers and other services to design, plan and implement a recovery plan, and assist with the coordination of NDIS and other supports.
- RSW: Assist individuals in their journey towards recovery from various challenges, such as homelessness and mental health issues. Provide practical and emotional support, help individuals achieve their goals, and connect them with relevant services and resources.
Disability Support Worker (group homes)
BGSR Pty Ltd
09.2019 - 05.2021
- Supporting clients with daily activities such as personal care, community inclusion and home duties.
- Administration of medication.
- Managing challenging behaviours effectively to minimise risk to clients and others, following set policies and procedures.
- Assisting clients to develop skills, competencies and knowledge and maintain them.
Case Worker-Community Inclusion Program
Outcare
01.2016 - 05.2019
- Assist ex-offender clients with psycho-social issues, cognitive impairments, ABI/TBI and or intellectual disabilities to make positive changes in their lives and support with community re-engagement by providing strength based, trauma informed case management.
- This includes assistance with:
- Accommodation
- Communication/Advocacy with government and other agencies
- Alcohol and drug support
- Psychosocial health support
- Family support
- Budgeting support
- Nutrition education
- Social inclusion
- Recreational support
- Mentoring
- Daily living skills training
- Domestic assistance
- Support with justice issues
- Support/Service coordination - episodic coordination
Acting Team Leader-Accommodation Services, House Supervisor – Accommodation Services, Residential Aide – Accommodation Services, Community Support Worker - Intensive Family Services (IFS)
Activ Foundation
05.2010 - 03.2015
- To provide appropriate support and assistance for people and families living with intellectual and/or physical impairments and contribute to the provision of a quality service by:
- Supervising and supporting staff in the provision of high quality care
- Client case management
- Providing client/carers with a quality, individualised physical and emotional support service through person centred planning
- Assisting client needs to enhance comfort, safety and wellbeing
- Assisting clients in maintaining a high level of independence by creating and implementing individualised services
- Discussing client/carer issues, as they arise, with Co-ordinator/Team Leader
- Responding to changes in client/carer needs
- Respecting confidentiality of client/carer
- Supporting organisational policies and working in accordance with procedural guidelines
Disabilities Support Worker
Disability Services Polytechnic West
01.2012 - 01.2013
- To assist in minimising any barriers to study caused by a disability or medical condition by:
- Coordinating services to meet individual needs
- Working to eliminate barriers which may disadvantage students
- Advocating and liaising for students
- Assisting students to achieve their education and career goals
- Encouraging students to be independent and take responsibility for their course of study
- Respecting students’ confidentiality
Respite Care Worker (Early Onset Dementia)
Alzheimer’s Association of WA
01.2006 - 01.2011
- To provide appropriate support and assistance for people living with early onset dementia and contribute to the provision of a quality in-home respite service by:
- Providing client/carers with a quality individualised physical and emotional support service
- Assisting client needs to enhance comfort, safety and wellbeing
- Assisting client to maintain a high level of independence and functionality by providing consistency and establishing routines
- Discussing client/carer issues, as they arise, with Co-ordinator
- Responding to changes in client/carer needs
- Respecting confidentiality of client/carer
- Supporting organisational policies and working in accordance with procedural guidelines
Disabilities Support Worker
Swan TAFE Disability Services
01.2005 - 01.2007
- To assist in minimising any barriers to study caused by a disability or medical condition by:
- Coordinating services to meet individual needs
- Working to eliminate barriers which may disadvantage students
- Advocating and liaising for students
- Assisting students to achieve their education and career goals
- Encouraging students to be independent and take responsibility for their course of study
- Respecting students’ confidentiality
Assistant in Nursing (3rd year)
Concorde Nursing Home, Anstey St South Perth
South Perth
01.1987 - 01.1993
- To assist with the physical and emotional health and wellbeing of the aged residents in the nursing home by:
- Caring for residents to ensure that all of their daily needs and personal care needs are met
- Providing a caring, safe and healthy environment for residents and any other persons who may enter my area of responsibility
- Monitoring the health and well-being of residents
- Being familiar with and ensuring all documentation is completed accurately.
- Being fully aware of standard precautions and the Facility’s Infection Control Policies.
- The delivery of care to the residents to enhance their quality of life following Standards and Guidelines for Residential Aged Care Services 1998 Act and Amendment.
Education
Therapeutic Crisis Intervention training -
01.2019
First Aid Certificate -
Integrated Training
01.2015
Certificate II and Licence-Security Officer -
Integrated Training
01.2015
Senior First Aid Certificate -
Polytechnic West
10.2011
Certificate IV in Community Services -
Polytechnic West
01.2011
Basic First Aid Certificate -
Safety First Risk Management
03.2008
Certificate of Attendance - Manutention
Safety First Risk Management
10.2007
Certificate of Participation - Medication management and medication administration for HACC Support Workers
Dept of Health
09.2007
Computing - MS Word
Midland College of TAFE
09.2002
Introduction to Computing -
Midland College of TAFE
06.2002
Certificate III in Human Services -
Midland College of TAFE
01.1999
Employment/training AIN 3rd year -
01.1992
Year 10 Achievement Certificate -
Belmont Senior HS
01.1986
Skills
- Crisis recovery planning
- Crisis intervention
- Case management
- Medication administration
- Behavior management
- Client advocacy
Timeline
Psychosocial Recovery Coach, Recovery Support Worker
Auxilium Support Coordination/Auxilium Recovery Network
05.2021 - Current
Disability Support Worker (group homes)
BGSR Pty Ltd
09.2019 - 05.2021
Case Worker-Community Inclusion Program
Outcare
01.2016 - 05.2019
Disabilities Support Worker
Disability Services Polytechnic West
01.2012 - 01.2013
Acting Team Leader-Accommodation Services, House Supervisor – Accommodation Services, Residential Aide – Accommodation Services, Community Support Worker - Intensive Family Services (IFS)
Activ Foundation
05.2010 - 03.2015
Respite Care Worker (Early Onset Dementia)
Alzheimer’s Association of WA
01.2006 - 01.2011
Disabilities Support Worker
Swan TAFE Disability Services
01.2005 - 01.2007
Assistant in Nursing (3rd year)
Concorde Nursing Home, Anstey St South Perth
01.1987 - 01.1993
Therapeutic Crisis Intervention training -
First Aid Certificate -
Integrated Training
Certificate II and Licence-Security Officer -
Integrated Training
Senior First Aid Certificate -
Polytechnic West
Certificate IV in Community Services -
Polytechnic West
Basic First Aid Certificate -
Safety First Risk Management
Certificate of Attendance - Manutention
Safety First Risk Management
Certificate of Participation - Medication management and medication administration for HACC Support Workers
Dept of Health
Computing - MS Word
Midland College of TAFE
Introduction to Computing -
Midland College of TAFE
Certificate III in Human Services -
Midland College of TAFE
Employment/training AIN 3rd year -
Year 10 Achievement Certificate -
Belmont Senior HS
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