Christine Stapleton
Toowoomba,QLD
Summary
Professional, hardworking, and reliable Dispatch Coordinator offering broad and versatile skills from current and past employment. Strong planner and problem solver who readily adapts to change, works competently and happily independently and as part of a team. Able to juggle multiple tasks to meet tight deadlines without compromising quality. Highly organized with strong verbal and written communication skills.
Previously held long term administration position requiring office management skills including general Administration, Safety & Compliance, Recruitment, Production Coordination and Customer Service.
Overview
23
23
years of professional experience
Work History
Dispatch Coordinator
VANGUARD LAUNDRY SERVICES
12.2022 - Current
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Collaborated with production leaders to prioritize stock requirements based on urgency and importance. to meet truck dispatch times.
- Utilized dispatch software to enter customer orders, deliveries and receipts. (Linentech)
- Trained newly hired dispatchers on company policies and procedures, fostering a cohesive team environment focused on customer service excellence.
- Enhanced warehouse efficiency by accurately packing and labelling products for shipment.
- Successfully met daily packing deadlines while remaining focused on quality control measures throughout each shift.
- Tracked orders and notified customers of status or potential delays.
OWNER/DIRECTOR
LOCKTIGHT PLUMBING & GAS SERVICES
07.2015 - Current
- Establish and manage a successful plumbing company that continues to grow annually
- Bookwork including accounts receivable, accounts payable, invoicing, payroll, BAS etc
- Advertising and developing customer relationships.
Commercial Laundry Attendant
VANGUARD LAUNDRY SERVICES
02.2018 - 12.2022
- Safe and correct operating of machinery used in a commercial laundry
- Perform repetitive tasks quickly and efficiently
- Manual lifting for lengthy periods
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
CUSTOMER ACCOUNT MANAGER/Print Production Coordinator
APN PRINT
01.2007 - 11.2015
- Customer Service & Production Coordination
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Scheduling of products to meet tight deadlines
- Assist with staff rosters and communications
- Transport Coordination for internal and external products.
Inserter/ Factory Hand
APN PRINT
01.2003 - 01.2007
- Safe and correct operating of machinery used in print industry for wrapping and inserting of papers
- Assist in the publishing and distribution of newspapers which required quick mathematical calculations and good communication skills with fellow staff and transport
- Manual lifting (As per APN Safe Operating Procedures)
Education
First Aid Certificate -
Allens Training
Toowoomba06-2025
Certificate IV in Business Admin -
Outsource Services
TOOWOOMBA01.2012
High School Diploma -
Centenary Heights State High School
TOOWOOMBA11.2001
Skills
- Punctual and Reliable
- Attention to Detail
- Multitasking Abilities
- Computer Skills
- Friendly, Positive Attitude
- Organization and Time Management
- Quick to Learn
References
- Mr Jason Koina, Production Manager, Vanguard Laundry Services, 0408874824
- Mr John Selman, (FORMER) Print Manager, APN Print Toowoomba, 0407583371
Timeline
Dispatch Coordinator
VANGUARD LAUNDRY SERVICES
12.2022 - Current
Commercial Laundry Attendant
VANGUARD LAUNDRY SERVICES
02.2018 - 12.2022
OWNER/DIRECTOR
LOCKTIGHT PLUMBING & GAS SERVICES
07.2015 - Current
CUSTOMER ACCOUNT MANAGER/Print Production Coordinator
APN PRINT
01.2007 - 11.2015
Inserter/ Factory Hand
APN PRINT
01.2003 - 01.2007
First Aid Certificate -
Allens Training
Certificate IV in Business Admin -
Outsource Services
High School Diploma -
Centenary Heights State High School
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