Christine Thompson
Taratap,South Australia
Summary
Efficient professional in medical administrative support, known for high productivity, and ability to complete tasks swiftly. Specialized skills include patient scheduling, medical billing, and records management. Excel in communication, organization, and adaptability, ensuring seamless office operations and positive patient interactions. Personable front desk medical receptionist skilled at facilitating patient appointments. Delivers top-notch service and support, and works well under pressure. Expert in diffusing conflicts and solving patient or staff problems. Resilient COVID-19 Rapid Response Team member known for high productivity and efficiency in task completion. Skilled in emergency response coordination, public health education, and infection control measures. Excel in communication, teamwork, and adaptability, ensuring swift and effective responses to health crises. Committed to leveraging these skills to contribute to successful outcomes in challenging environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
COVID-19 Rapid Response Team Member
Underdown Productions of Furiosa Movie
Sydney, NSW
03.2022 - 11.2022
- Assisted with the development of protocols and procedures for contact tracing, testing, and case management.
- Developed plans for distribution of medical supplies, PPE, and other resources necessary for responding to COVID-19 cases in a timely manner.
- Assisted with investigations into clusters or outbreaks of COVID-19 cases by conducting interviews with affected individuals and collecting relevant information.
- Educated patients and families on health maintenance and disease prevention.
- Created materials for use in educational campaigns targeting high risk populations.
- Monitored data from surveillance systems to identify trends in disease transmission within the community.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Medical Receptionist
Central Australia Health Service
Alice Springs, NT
03.2020 - 11.2021
- Took messages from patients and promptly relayed to appropriate staff.
- Completed relevant insurance and other claim forms.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Called patients to confirm scheduled appointments and obtain additional details.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Processed referrals for specialist care when requested by physicians or patients.
- Communicated with patients with compassion while keeping medical information private.
- Worked effectively in team environments to make the workplace more productive.
- Was involved in Covid-19 procedures, on the front line at Ayers Rock,NT involving International flights and tourism with infection.
Education
Some College (No Degree) - Computer Science
Burnie Technical College
Burnie, TASSkills
- Patient scheduling
- Insurance verification
- Electronic health records
- Medical billing
- Data entry
- Customer service
- Contact tracing
- Team collaboration
- Public health education
- Problem solving
Affiliations
- Enjoy reading and craft work
- Currently a Health Care Worker Volunteer at the Health Connect Building doing leisure activities every Thursday with the elderly ,at Kingston SE
- Also a wife, mother to 4 adults and a grandson
Languages
English
Professional
Certification
- SA Police Check
- NDIS Worker Check
Timeline
COVID-19 Rapid Response Team Member
Underdown Productions of Furiosa Movie
03.2022 - 11.2022
Medical Receptionist
Central Australia Health Service
03.2020 - 11.2021
- SA Police Check
- NDIS Worker Check
Some College (No Degree) - Computer Science
Burnie Technical College
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