Christine Valenzuela
Punchbowl,New South Wales
Summary
I am a reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
Work History
Permanent Casual
Stax
06.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Christmas Casual Retail Assistant
Nike AF1 Sydney
11.2023 - 02.2024
- Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
- Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
- Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.
- Exceeded the set individual KPI for the day and was always making sure to hit the daily budget.
Team Member
Factorie - COG Pty Ltd.
10.2022 - 10.2023
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
Kitchen Hand
Jozo Cafe
01.2022 - 08.2022
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Education
Bachelor of Business - Human Resource Management
Western Sydney University
Parramatta, NSW11.2026
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Retail Sales
- Retail Store Operations
- Reliability and punctuality
Timeline
Permanent Casual
Stax
06.2024 - Current
Christmas Casual Retail Assistant
Nike AF1 Sydney
11.2023 - 02.2024
Team Member
Factorie - COG Pty Ltd.
10.2022 - 10.2023
Kitchen Hand
Jozo Cafe
01.2022 - 08.2022
Bachelor of Business - Human Resource Management
Western Sydney University
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