Christine Warnakula
Carlton,Australia
Summary
Seeking to transition into new field, leveraging skills developed in fast-paced medical office environment. Excel at managing patient interactions, scheduling, and administrative tasks with efficiency and professionalism. Dedicated to providing exceptional service and contributing to positive team dynamic in new role.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Franklin Dental Care
02.2020 - 12.2024
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Improved front office organization by implementing new filing systems and maintaining cleanliness in waiting areas.
- Increased patient satisfaction by answering inquiries with empathy and professionalism.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Developed strong relationships with patients, fostering loyalty and trust in the practice’s services.
Education
Burgmann Anglican School
01.2024
H-Course Extension - Astrophysics Extension
Australian National University
12-2024
Associate of Arts - Politics And International Relations
University of Melbourne
12-2028
Skills
- Exemplary Customer Service
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Resourceful Multitasking
- Organisational Skills
- Time Management Skills
- Strong Work Ethic
Accomplishments
- Achieved improved efficiency by introducing HICAPS Software for payment tasks.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Indonesian
Limited Working
Extra-Curricular Activities
- Mock Trial (2021-2024) Debating (2019-2024)
- United Nations Evatt Youth Competition (2021-2024)
- Dainere's Rainbow Run Committee (2024)
- Year 12 Formal Committee (2024)
Timeline
Medical Receptionist
Franklin Dental Care
02.2020 - 12.2024
Burgmann Anglican School
H-Course Extension - Astrophysics Extension
Australian National University
Associate of Arts - Politics And International Relations
University of Melbourne