Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christine Wilkinson

Bagotville,NSW

Summary

I am a passionate and dedicated professional who values diversity, inclusion, and the wellbeing of all individuals. Currently, I work as a Home Care Coordinator, supporting clients in the community by coordinating Home Care Packages, Department of Veterans’ Affairs programs, and Veteran Home Care services.

As an Enrolled Nurse, I embrace a personalised, strengths-based, and person-centred approach in all aspects of my practice. I have extensive experience working with people living with disability, chronic and debilitating health conditions, and older adults—often from a wide range of cultural backgrounds. My roles have required a high level of compassion, flexibility, resilience, and initiative.

Over the course of my career, I have held diverse positions involving clinical practice, care coordination, and client advocacy, all of which have strengthened my communication and conflict resolution skills.

I am strongly motivated to work in organisations that demonstrate ethical integrity and align with my core values. My professional goals include continued growth in roles that offer complexity, responsibility, and opportunities for development. I am confident that my experience and values-driven approach will bring valuable insights and meaningful contributions to your team.

Overview

14
14
years of professional experience

Work History

Home Care Coordinator

RSL LifeCare
12.2023 - Current
  • Conducted regular follow-ups with patients to ensure satisfaction with provided services and address any concerns or needs.
  • Maintained a high level of customer satisfaction by addressing concerns promptly and professionally.
  • Enhanced patient care by coordinating and scheduling home healthcare services.
  • Advocated for clients'' rights throughout their interactions with healthcare professionals; ensuring they receive the appropriate levels of service according to their unique needs.
  • Monitored patients'' progress and adjusted care plans accordingly for optimal results.
  • Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
  • Developed personalized care plans to address individual patient needs and preferences.
  • Evaluated caregiver performance through regular assessments, providing feedback for improvement when needed.

Enrolled Nurse Team Leader

Crowley Care
01.2020 - 11.2023
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Administered medications via oral and intramuscular injections and monitored responses.
  • Performed routine wound care and dressing changes on schedule.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.

Enrolled Nurse

Lemon Tree Passage Medical Center
01.2015 - 10.2017
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Improved patient satisfaction ratings by delivering compassionate and personalized care.

Enrolled Nurse - Mental Health Unit

Hunter New England Health
01.2013 - 01.2016
  • Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
  • Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
  • Performed routine wound care and dressing changes on schedule.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Administered medications via oral and intramuscular injections and monitored responses.
  • Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.

Enrolled Nurse

Ramsay Health Care
11.2011 - 01.2013
  • Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Educated family members and caregivers on patient care instructions.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.

Education

Immunisation For Health Practitioners - Healthcare

Australian College of Nursing
Sydney, NSW
01-2021

Pathology Cert 3 -

AHPT Solutions
Newcastle, NSW
01-2018

Diploma of Nursing - Endorsed Enrolled Nurse - Healthcare

Port Adelaide TAFE
Port Adelaide SA

Aged Care Cert 3 -

MHS Training

Skills

  • Workforce scheduling
  • Professionalism and ethics
  • Healthcare navigation expertise
  • Client advocacy
  • Comprehensive care planning
  • Teamwork and collaboration
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Patient safety
  • Adaptability and flexibility
  • Verbal and written communication
  • Patient care assessment
  • Medication administration
  • Direct patient care
  • Wound management

Timeline

Home Care Coordinator

RSL LifeCare
12.2023 - Current

Enrolled Nurse Team Leader

Crowley Care
01.2020 - 11.2023

Enrolled Nurse

Lemon Tree Passage Medical Center
01.2015 - 10.2017

Enrolled Nurse - Mental Health Unit

Hunter New England Health
01.2013 - 01.2016

Enrolled Nurse

Ramsay Health Care
11.2011 - 01.2013

Immunisation For Health Practitioners - Healthcare

Australian College of Nursing

Pathology Cert 3 -

AHPT Solutions

Diploma of Nursing - Endorsed Enrolled Nurse - Healthcare

Port Adelaide TAFE

Aged Care Cert 3 -

MHS Training
Christine Wilkinson