Christine Williams
Byford,WA
Summary
I have been currently working for The Department of Communities since October 2019. I have 4 home grown children and 3 Foster children which i have had for the past 7 years. I am hoping to continue with my career working in BB+. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Parent Visitor
Department Of Communities
2023.03 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Case Support Officer
Department of Communities: Child Protection and Family Support
2019.10 - 2022.03
- Effectively and accurately writing Case Notes
- Ensures quality client/customer service is provided at all times
- Communicating in a culturally appropriate manner with all clients
- Currently Occupational Health and safety Rep
Assistant Store Manager
Target
2009.01 - 2019.10
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Diploma of Community Services - Social Work
Unique College of Technology
Sydney, NSW11.2023
Skills
- Teamwork and Collaboration
- Flexible and Adaptable
- Organization and Time Management
- Verbal Communication
- Willing to learn
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Dependable and Responsible
- Active Listening
References
- Tiffany Skilljan-Mills, Team Leader IFS 1, Department of Communities – Child Protection and Family Support, Perth District, 0401668517, tiffany.skilljan-mills@communities.wa.gov.au
- Annika Zemzars, A/Business Manager, Department of Communities – Child Protection and Family Support, Perth District, 0403161147, Annika.Zemzars@communities.wa.gov.au
Training
- OP 1
- OP 3
- Child Protection Foundation
- High Risk Infants
- Emergency Welfare Support Services
- Family and Domestic Violence
- Impact of Trauma on Children and Youth
- Parents Perspective
- OSH Compliance
- Protective Behaviours
- Provide First Aid
- Accountable and Ethical Decision Making – 2020
- Aboriginal Cultural Appreciation – 2020
Timeline
Parent Visitor
Department Of Communities
2023.03 - Current
Case Support Officer
Department of Communities: Child Protection and Family Support
2019.10 - 2022.03
Assistant Store Manager
Target
2009.01 - 2019.10
Diploma of Community Services - Social Work
Unique College of Technology
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