Summary
Overview
Work History
Skills
Work Environment
Excitement
Personality
Timeline
Generic
Christine (Chrissy) Smith

Christine (Chrissy) Smith

Robina,QLD

Summary

Skilled Pharmacy Assistant brings 4 years of experience in pharmacy environments.

Dedicated to maintaining smooth operations and helping customers with individual needs.

Highly responsible in dealing with controlled substances and kind with customers of backgrounds.

Organised and dependable candidate successful at managing multiple priorities with a positive attitude, in an office environment or customer service role.

Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills.

I am a caring considerate individual who is seeking a front of house role, first point of contact, where I am able to help and assist others.

Overview

39
39
years of professional experience

Work History

PHARMACY ASSISTANT

PRICELINE
02.2024 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received incoming supplies and stocked in correct locations.
  • Completed cash register transactions by handling credit and cash payments using pharmacy register system.
  • Organized pharmacy area to maintain clean and orderly environment.

PHARMACY ASSISTANT

BLOOMS THE CHEMIST
06.2021 - Current
  • Front of House
  • First point of contact greeting customers, and assisting with payment cash/card and accounts. Responding to questions with friendly knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Received incoming supplies and stocked in correct locations.
  • Merchandised over-the-counter goods and rotated stock.
  • Assisted in the training and mentoring of new pharmacy assistants, fostering a culture of continuous learning and professional development.

Retail Sales Assistant

Loot Homewares
01.2012 - 01.2017
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Delivered consistent and excellent customer service along with product knowledge Opening/closing of shop, end of day reconciliation, and banking.
  • Receiving of stock, pricing, and distributing.
  • Improved store appearance with effective merchandising and creative displays.
  • Built strong relationships with customers, resulting in repeat business and referrals.
  • Addressed customer issues tactfully, resolving any concerns while maintaining a high level of professionalism.

Self Employed/Manager/Operator

Design for Living
01.1997 - 06.2002
  • Close relationships with Westfield Centre Management, negotiation of rent and shopfits.
  • Quadrupled turnover in two years Employer of 5 staff, and rosters.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanour by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Self Employed/Manager Operator

House 2 Home
11.2000 - 02.2002
  • New Store, opened under the umbrella of Design for Living.
  • Negotiated shop space and rent with AMP the centre managers. Met with architect to design shop fitout Managed shop fit out from out set.
  • Purchased all stock, fittings shelving etc for fitout
  • Merchandised the entire shop ready for opening day Employer of 3 staff Providing training and support to new employees Focused heavily on collectables such as swarovski crystals, satisfying valuable V.I.P
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed and motivated employees to be productive and engaged in work.
  • Onboarded new employees with training and new hire documentation.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Personal Assistant to the Chief Aviation Security Officer

Aviation Security Service
03.1990 - 07.1997
  • I started as Aviation Security Officer
  • Was promoted to Airport ID Issuing officer
  • Promoted to Personal Assistant.
  • Newly created position as the passenger and baggage screening teams rapidly grew Set up of office, provided support to the Chief Aviation Security Officer, Training Coordinator, and three Senior Sergeants.
  • Valued close communication with Airline Managers, and answered all necessary correspondence. Was a member of the interview panel, seeking new employees. Issuing of uniforms to all successful new recruits. Ordering of all consumables, and uniforms as required Booking of all domestic and international travel for all staff as required.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Organising suitable accommodation Organised shift meetings when required for the General Manager, and staff shift functions Attended a week long conference for the ICAO Conference, International Civil Aviation Organisation, where all the Chiefs were present from around the globe
  • Displayed absolute discretion at handling confidential information.
  • Co-ordinated staff transport, to attend CHOGM, Commonwealth Heads of Government to provide Security and baggage screening in Auckland City Centre, during the CHOGM meeting
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Took minutes of meeting and distributed appropriately.


Airport ID Issuing Officer

Aviation Security Service
07.1990 - 01.1997
  • Front of House - Greeting all Airport staff requiring new, and renewing of Airport ID Cards. Having airport employees, and employers complete the required information, to obtain the correct card for the correct area in which they were employed to conduct their work. Close working relationship with the Airport Police, checking background history, ensuring they have a clean record and safe to work in the airport environment
  • Taking the ID photograph through a computerised system, and issuing to appropriate successful applicants Enjoyed close public relations with all security staff, and airport employees, from all Airlines, Police, Customs and other respected airport enforcement agencies.
  • Collaborated with other departments to resolve issues related to document issuance, promoting smooth interdepartmental relations.
  • Maintained a high degree of confidentiality and discretion when dealing with sensitive client information, adhering to strict data protection policies.

Security Officer, ID Issuing Officer - Promotion

Aviation Security Service
07.1990 - 01.1997
  • Providing passenger and baggage screening to all International and domestic travellers, to ensure the safety of the travelling public and airport staff. Both onboard and holdstow screening.
  • Performed fully clothed physical search to detect metal objects on travelling passengers when required Aircraft search, as required by Airlines at high risk security times, such as gulf war, and Heads of Government visist.
  • Search of sterile gate lounges and airport pier Mobile patrol both airside and landside. Escorts airside, when required, on taxi- way and run-way, with air traffic control approval. Foot patrol airside and landside, seeking anything untoward. Checking of Identity cards of airport employees to make sure everyone was accountable, and in the right area.
  • Crowd control at airshows, Base Control, all communications via all security officers came through the base Officer.
  • Set up of daily duty board (shift roster) Shift worker on a 24hr rotating roster
  • Maintained a high degree of confidentiality and discretion when dealing with sensitive client information, adhering to strict data protection policies.

Office Administrator

Avis Rent a Car Auckland Airport
03.1987 - 07.1990
  • Set up of office and procedures as this was a newly created position. Managing fleet control, seeking cars due for service, C.O.F., or to be sold off the fleet.
  • Close liaison with Mechanic to assure all cars are roadworthy and safe Organising of franchise cars to get back to their location by employing drivers to relocate them to appropriate airports.
  • Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
  • Collating and depositing of banking Distribution of mail and attending to any necessary correspondence.
  • Ordering of stationery required for office and three terminals.
  • Ordering of uniforms for both counter staff and wash-bay employees.
  • Close communication with counter staff and wash-bay staff to assure all cars are delivered to the correct terminal on time for awaiting clients Keeping all counter staff up to date with memorandums and new policies and procedures

Rental Sales Agent-Promotion Office Administrator

Avis Rent A Car
03.1987 - 07.1990
  • Front of House, both domestic and international airports,
  • Increased customer satisfaction by providing excellent service and addressing client needs promptly.
  • Maximized revenue by recommending appropriate rental products and upselling services to customers.
  • Made sure clients were competent and understood the required road rules. Gave necessary directions on map, to help client to required destination Took bookings via telephone.
  • Answering of any questions regarding hiring of rental cars Shift worker, on a 24 hr rotating roster.
  • Established strong rapport with clients, leading to repeat business and referral opportunities.
  • Processed rental transactions accurately, ensuring timely billing and minimal discrepancies.

Function Waitress/Casual

The Centre, Bundall
10.1987 - 01.1988
  • Setup of large function rooms to accommodate between 200 - 500 guests
  • Usually business conferences
  • Quite frequently International guests Taking and delivering of meal orders to large tables Serving high class meals to V.I.P
  • Guests Bar person, making and delivering of drinks to guests

Waitress, Maitre’d, Bar Person Relief Manageress

Swingin Vine Surfers Paradise
01.1985 - 01.1988
  • Front of House
  • Set up of restaurant. Document all bookings, allocate diners to areas.
  • Meet and greet patrons, discuss menu, and take drink order.
  • The restaurant had live Jazz, I looked after patrons and performers. Assisting in the bar with an extensive cocktail list.
  • Facilitated seamless dining experiences for large parties by coordinating orders and special requests.
  • End of night cash up, bar and restaurant till Open and Close
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Remained calm and poised when dealing with difficult customers or during busy shifts, some being intoxicated.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.

Skills

  • Love being front of house, greeting and assisting people
  • Bubbly outgoing personality, love to smile, and make people feel appreciated
  • Initiative and common sense
  • Can strike up a rapport and speak easily with people at all levels
  • Proactive work ethic
  • Excellent communication skills, both written and verbal
  • Like to learn the business from the ground up
  • I have to believe in what I am communicating or selling
  • Love to build lasting relationships, so clients, customers return on a regular basis
  • Compassionate and understanding for people of all walks of life

Work Environment

I am capable of working independently or in a team environment. I am currently seeking employment where I would be considered an integral part of a team. I enjoy being part of a support network, and having communication with others to resolve the best outcomes possible. I enjoy a challenge and feel rewarded when our goals and expectations are met.

Excitement

I am excited about returning to the workforce and gaining employment with an energetic Company, with good morals and great motivated staff. I believe I have a lot to offer, and will be an integral and valued member of any Company. I am available to start work at your earliest convenience.

Personality

I have a bright personality, with a great sense of humour, and a smile that makes people feel comfortable and at ease. I thrive on helping others, especially those in need, and making a positive difference in other people’s lives.

Timeline

PHARMACY ASSISTANT

PRICELINE
02.2024 - Current

PHARMACY ASSISTANT

BLOOMS THE CHEMIST
06.2021 - Current

Retail Sales Assistant

Loot Homewares
01.2012 - 01.2017

Self Employed/Manager Operator

House 2 Home
11.2000 - 02.2002

Self Employed/Manager/Operator

Design for Living
01.1997 - 06.2002

Airport ID Issuing Officer

Aviation Security Service
07.1990 - 01.1997

Security Officer, ID Issuing Officer - Promotion

Aviation Security Service
07.1990 - 01.1997

Personal Assistant to the Chief Aviation Security Officer

Aviation Security Service
03.1990 - 07.1997

Function Waitress/Casual

The Centre, Bundall
10.1987 - 01.1988

Office Administrator

Avis Rent a Car Auckland Airport
03.1987 - 07.1990

Rental Sales Agent-Promotion Office Administrator

Avis Rent A Car
03.1987 - 07.1990

Waitress, Maitre’d, Bar Person Relief Manageress

Swingin Vine Surfers Paradise
01.1985 - 01.1988

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Christine (Chrissy) Smith