Zhiyu Hua
Melbourne,VIC
Summary
Creative social media content creator with eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in photographing and writing.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in retail customer service best practices and related options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Media Content Creator
Kyrov Marketing
09.2023 - Current
- Managed content across multiple platforms for widest audience reach.
- Organized, prioritized and managed multiple projects according to dedicated release schedule.
- Promoted and marketed works through social media platforms.
Marketing Administrator
Rallyville Markets
02.2023 - 06.2023
- Adjusted ads to better align with desired consumer audiences and improve conversion rates.
- Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
- Created reports to track performance of marketing campaigns and suggest improvements.
Marketing Intern
China Construction Bank
02.2022 - 05.2022
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
IELTS Tutor
Shinyway Education
12.2020 - 02.2021
- Delivered personalized educational, behavioural, and emotional support to individual students to enable positive learning outcomes.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
Education
Master of Arts - Marketing Communications
University of Melbourne
Parkville, VIC12.2024
Bachelor of Commerce - Finance And Marketing
University of Sydney
Sydney, NSW06.2023
Foundation Program - Commerce Stream
University of New South Wales
Sydney, NSW11.2020
Skills
- Audience Engagement
- Video Editing
- Email Campaigns
- Corporate Communications
- Effective Customer Communication
- Customer Assistance
- Brand Awareness Generation
- Multitasking
Certification
Certificate of Responsible Service of Alcohol Program (initial training)
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Social Media Content Creator
Kyrov Marketing
09.2023 - Current
Marketing Administrator
Rallyville Markets
02.2023 - 06.2023
Marketing Intern
China Construction Bank
02.2022 - 05.2022
IELTS Tutor
Shinyway Education
12.2020 - 02.2021
Master of Arts - Marketing Communications
University of Melbourne
Bachelor of Commerce - Finance And Marketing
University of Sydney
Foundation Program - Commerce Stream
University of New South Wales
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