Christophe Duval

Ceva Animal Health is a global veterinary health company specialising in pharmaceutical medicines

• Implemented strategic sales plans to achieve consistent increase revenue since 2021 within Brick & Mortar, online and vet channel
• Built and maintained strong clients relationships to drive business growth
• Set and achieved company defined sales targets
• Collaborated with cross-functional teams to deliver tailored solutions for key accounts.
• Achieved high client satisfaction by identifying and addressing key account needs.
• Utilized CRM software to effectively track account information, sales activities, and client interactions for improved efficiency in managing key accounts.
• Created customized sales proposals for key accounts, showcasing unique solutions tailored to their specific needs.
• Negotiated prices, terms of sales and service agreements.
• Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategise future growth opportunities.

Manage over 450 Vet Practices within South of NSW and ACT

• Achieve sales goals by cultivating and securing new customer relationships.
• Train Vet staff on products to increase clinic use and sales.
• Knowledgeable in using CRM and managing data (Phocas, Sales Force)
• Successfully implemented sales programs (Calm Clinic Pheromones Program, Puppy Preschool Program) in 150 vet practices, increasing overall annual sales by 25%
• Manage partnership (rebate, Learning and development fund) with Vet Partners Australia and NZ

Petplan is the larger Pet Insurance company in the world

• Developed Business in North NSW and North Territory
• Managed an area with around 400 Veterinary Clinics
• Increased the penetration market in those areas from 12% to 30%
• Organised presentation and training for Veterinary Clinics on Petplan Pet Insurance Products.
• Sold our IVC (introductory Vet Covers) program to Vet clinics
• Trained Vet Practices and monitor performance (Sales Volume)
• Initiated key partnerships which has resulted in revenue growth.
• Organised partnership agreements, set and monitored performance
• Train and manage BDM's to ensure correct liaison with key clients
• Proposed processes to increase clients experience
• Reported directly to CEO

Vineyard Vet Hospital, owned by Dr Robert Zammit is a large small animal practice with 5 full time vets and 15 staff ( nurses and kennel hand)

• Developed policies and procedures for effective practice management.
• Ordered all medical supplies and kept check on inventory levels including S8 drugs.
• Developed Business strategies - Diagnostics on site, After Hours services.
• Bookkeeping :Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures, and financial reporting.
• Assisted with marketing strategy creation and advertising initiatives to better promote Vineyard Vet Hospital by use of Social Media.
• Oversaw fiscal operations, including accounting, budgeting, authorizing expenditures and financial reporting

Sales & Operation Manager for Bouygues Telecom supervising an area of 35 telecommunication agencies offering mobile and broadband services.

Sales:

• Sold Face to Face to Clients telecommunication solution
• B2B to corporate group (over 10 employees) in various industry

Operation:

• Enhanced operational success through effective training, adherence to Bouygues Telecom Marketing plan and pricing
• Increased operational efficiency by leading staff development and business planning.
• Quarterly performance reviews with Agency Managers