Maintenance-focused hospitality professional with extensive experience overseeing facilities within busy business operations. Skilled in preventative maintenance programs, fault diagnosis, repairs, contractor supervision and safety compliance. Recognised for a practical, solutions-driven approach that ensures operational continuity, cost control and high presentation standards across member-facing spaces.
Work History
Delivery Truck Driver
6 Months
Coles Supermarket | 04.2026 - Current
Completed safe grocery deliveries using handheld scanning and proof-of-delivery procedures.
Navigated planned routes efficiently while adapting to traffic and delivery changes.
Loaded and secured orders to prevent damage during transit.
Inspected delivery truck before shifts, reporting defects and maintaining roadworthiness compliance.
Provided courteous customer service at delivery points, resolving issues professionally.
Supported warehouse operations by assisting in loading and unloading trucks, organizing inventory, and maintaining a clean and safe work environment.
Assistant Restaurant Manager
4 Months
The Pavilion Terrigal | 12.2025 - 04.2026
Supported the opening and ongoing operation of a new hospitality venue, ensuring service readiness and smooth daily operations.
Coached and trained front-of-house teams, enhancing delivery of consistent, high-quality service.
Implemented and refined operational processes, streamlining service flow across bar, restaurant, and kitchen.
Managed large bookings and group reservations, collaborating with kitchen and bar teams to meet individual needs and special requirements.
Manages bar and restaurant rosters, balancing service requirements with labour cost targets.
Coordinated rostering, ensuring balanced staffing across service periods and functions.
Catering Services Manager
2 Years
Ettalong Diggers | 01.2023 - 01.2025
Led daily hospitality operations across multiple food outlets, conferences, weddings, and large-scale events.
Managed multidisciplinary teams, overseeing recruitment, onboarding, training, and performance support to enhance team capability.
Implemented operational improvements to streamline workflows, improve service delivery, and reduce costs.
Implemented operational improvements that streamlined workflows and enhanced service delivery, contributing to overall cost efficiency.
Monitored departmental budgets and analysed performance data to support revenue growth while effectively managing expenses.
Ensured compliance with safety, food handling, and operational standards in a high-volume environment.
Lodge Maintenance Manager
2 Years
Pretty Beach House - Luxury Lodges of Australia | 01.2021 - 01.2023
Managed all daily maintenance operations of a luxury accommodation and hospitality service, ensuring exceptional guest experiences and high service standards.
Led recruitment, onboarding, training, and performance management for gardening and housekeeping teams, enhancing team capabilities and service delivery.
Reviewed monthly P&L results and implemented cost control and efficiency initiatives.
Reviewed monthly P&L results to identify cost control opportunities and implemented efficiency initiatives, optimizing operational expenditures.
Led gardeners, housekeeping teams through recruitment, onboarding, training, and performance management.
Resolved employee relations matters using clear communication and effective mediation.
Managed trade relationships and established procurement standards to ensure quality and cost-effectiveness in maintenance operations.
Housekeeping & Maintenance Supervisor
2 Years
Bells at killcare | 01.2019 - 01.2021
Repaired minor plumbing issues (leaks, blocked drains) to ensure guest comfort and satisfaction