Christopher Bae
Gold Coast
Summary
A seasoned Business Banker with a proven track record at Commonwealth Bank, adept in loan structuring and fostering teamwork. Excelled in enhancing client portfolios and financial growth through strategic credit assessment and exceptional customer service. Known for driving business expansion and client acquisition with a keen eye on risk management.
Overview
9
9
years of professional experience
Work History
Business Banker
Commonwealth Bank
08.2020 - Current
- Provided expert guidance on business financing options, helping clients secure necessary capital for growth.
- Coordinated with various departments to ensure seamless delivery of banking services across all channels.
- Conducted comprehensive financial analyses to identify opportunities for business expansion and risk mitigation.
- Led training sessions for junior bankers, fostering a culture of continuous learning and professional development.
- Monitored industry trends to stay informed on market changes and provide up-to-date advice for clients'' financial decisions.
Small Business Banker
NAB
05.2019 - 08.2020
- Managed a diverse portfolio of small business clients, ensuring their unique financial needs were met efficiently and effectively.
- Conducted comprehensive financial reviews for new and existing clients, identifying opportunities for growth and improvement.
- Developed a reputation as a trusted advisor by consistently exceeding customer expectations and providing sound financial guidance tailored to each client''s unique needs.
- Partnered with credit analysts to assess the creditworthiness of potential borrowers and ensure adherence to underwriting guidelines.
Business Credit Analyst
NAB
09.2017 - 04.2019
- Assessed credit risk and analyzed financial statements.
- Analyzed customer data such as financial statements to determine level of risk involved for new and increase of credit.
- Analyzed creditworthiness of loan applicants and determined credit risk of loan requests.
- Writing credit memo and processing credit applications in accordance to bank standards and policy.
Customer Service Advisor
NAB
09.2016 - 08.2017
- Assisted customers with inquiries regarding banking products and services.
- Educated customers on proper usage of banking products and services.
- Educated customers on use of banking website and mobile apps.
- Educated customers on banking products, enabling them to make informed decisions about their finances.
- Assisted customers with consumer lending needs such as Personal Loan and Credit Card applications.
Bank Teller
NAB
09.2015 - 08.2016
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Identified opportunities to assist customer with other banking products such as Home Loan, Credit Cards, Personal Loans, etc.
Education
Bachelor of Commerce Major Accounting & Finance
Griffith University
QLD06-2015
Skills
- Loan structuring
- Portfolio management
- Cash flow forecasting
- Cross-selling products
- Commercial lending
- Credit assessment
- Teamwork and collaboration
- Customer service
- Time management
- Problem-solving abilities
Languages
Korean
Timeline
Business Banker
Commonwealth Bank
08.2020 - Current
Small Business Banker
NAB
05.2019 - 08.2020
Business Credit Analyst
NAB
09.2017 - 04.2019
Customer Service Advisor
NAB
09.2016 - 08.2017
Bank Teller
NAB
09.2015 - 08.2016
Bachelor of Commerce Major Accounting & Finance
Griffith University
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