Christopher Batt
Sydney,Australia
Summary
Dynamic operations leader with a proven track record at Aetherworks, excelling in team management and customer relationship strategies. Expert in Microsoft Office Suite and adept at adaptive problem-solving, I have successfully enhanced logistics efficiency and developed training manuals, driving significant improvements in operational performance and team productivity.
Overview
19
19
years of professional experience
Work History
2IC of Operations
Aetherworks
South Husrtville, NSW
11.2023 - Current
- Oversaw the organization of duties and development of the administration team
- Coordinated Crowd-Funded projects including coordinating international freight, warehouse logistics, labour management and resolving order issues
- Represented the company at International Events doing warm and cold business introductions and presenting fulfilment solutions
- Maintained B2B relationships through reporting, strategic planning and data processing
- Monitored and triaged daily business communications on a variety of platforms such as emails, helpdesks, phone lines and internal team chats
- Developed product inventories cataloguing product information, stock availability and routine stocktakes
- Managed trade on multiple platforms including Amazon, eBay, distribution and direct to consumer sales
- Developed training manuals and SOPs for both administration and warehouse team to reduce errors and create innovative solutions for common
Inventory Management Consultant
Sydney Community Services
Lane Cover, NSW
09.2023 - 10.2025
- Performed a stocktake of inventory for a Meals on Wheels program across two storage sites checking product turn-over and rotation, maximizing organization and efficiency
- Developed a comprehensive report comparing sales information, order allocation and storage plans to create solutions to reduce waste and maximize storage utilization
Wardsperson and Infusion Coordinator
Ramsay Health Care
St Leonards, Australia
07.2022 - 07.2023
- Company Overview: North Shore Private Hospital, St Leonards
- Conducted a comprehensive review, revision, and rewriting of the NSPH manual for Wardspersons
- Expertly assisted in the safe transport of post-operative patients throughout the hospital, providing valuable support to nursing staff in manual handling tasks
- Demonstrated exceptional responsiveness to patient needs while cultivating professional and compassionate patient relationships
- Efficiently coordinated the replenishment of ward supplies and maintained oversight of medical equipment storage and accessibility
- Skillfully managed the scheduling of patients undergoing infusion-based treatments, overseeing weekly calendars, handling patient inquiries, and coordinating medication orders
- North Shore Private Hospital, St Leonards
Stockroom Assistant
Seed Heritage
Sydney, Australia
10.2015 - 12.2022
- Proficiently managed stock sales and ensured timely replenishment and transfer from stockroom to store
- Demonstrated strong communication and teamwork skills, addressing customer inquiries and resolving store-related issues effectively
- Managed incoming communications through email, phone, and in-person interactions, demonstrating adept problem-solving and priority management.
- Played a key role in mentoring and training staff, imparting knowledge on procedures, policies, and performance standards
Team Leader
Zara
Sydney, Australia
08.2011 - 07.2015
- Prioritized exceptional customer interactions, emphasizing positive outcomes and fostering lasting relationships
- Implemented active and effective staff training and development to enhance customer service, productivity, and achieve KPIs
- Orchestrated the efficient movement of stock from delivery to floor display in alignment with Visual Merchandising standards
- Assumed responsibility for addressing a spectrum of issues, including complaints, safety incidents, and ensuring a secure environment for both staff and customers
Assistant Shift Manager
McDonalds
Gordon, Australia
10.2006 - 06.2011
- Championed customer-focused environment, ensuring enthusiastic and attentive engagement.
- Managed OHS responsibilities, overseeing documentation, and communicating safety standards to staff.
- Led efforts in maintaining clean, safe practices and food handling procedures while adhering to hygiene standards.
- Handled cash counting and enforced security protocols for customer and employee safety.
Education
Bachelor of Arts - History, History And Philosophy of Science
University of Sydney
Sydney12.2019
Higher School Certificate -
Killara High School
Killara, NSW12.2009
Skills
- Team Management and Professional Training
- Microsoft Office Suite proficiency
Email and communication software expertise
Helpdesk and channel platform support - Meticulous Note Taking
- Proficient Written Communication
- Customer Relationship Management
- Strict Adherence to Policy and Procedure
- Proactively Focused on Safety
- Exceptional Organisational Attitude
- Adaptive Problem Solving Skills
References
Available upon request
Timeline
2IC of Operations
Aetherworks
11.2023 - Current
Inventory Management Consultant
Sydney Community Services
09.2023 - 10.2025
Wardsperson and Infusion Coordinator
Ramsay Health Care
07.2022 - 07.2023
Stockroom Assistant
Seed Heritage
10.2015 - 12.2022
Team Leader
Zara
08.2011 - 07.2015
Assistant Shift Manager
McDonalds
10.2006 - 06.2011
Bachelor of Arts - History, History And Philosophy of Science
University of Sydney
Higher School Certificate -
Killara High School
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