Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christopher Beggs

Castle Hill,NSW

Summary

Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Highly driven and professionally motivated to achieve the best outcomes within the customer service, sales, administration and consultancy sector. With already acquiring 3 years experience within the customer and food service industry, I commenced my new role at Dyson Finances Australia and New Zealand (ANZ) from May 2022. I prioritise attention to detail, accountability, and working within a fast paced and collaborative environments. I consistently hit Key Performance Indicators and aim to exceed expectations. My recent role has allowed me to further improve upon these skills and I hope to strengthen this knowledge in future occupation.

Overview

4
4
years of professional experience

Work History

Customer Care and Sales Advisor

Dyson
05.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.
  • Assisted with Order and Delivery Management Team and Repair Concierge team.
  • Adaption to different roles. Since May of 2023, I have taken up a new role on a new channel of communication. My current role includes the management of the social team which includes responding to social media enquiries (private and public) and working with Advocacy. This experience has allowed me to strengthen my Administrative skills for future occupation.
  • Navigated multiple computer systems and applications to find information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Trained new personnel regarding company operations, policies and services.
  • Enhanced administrative skills and productivity levels by anticipating needs and delivering outstanding support.

Shift Supervisor

KFC
03.2019 - 09.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.

Education

Bachelor of Arts - Bachelor Degree of Planning

Macquarie University
Sydney, NSW
11.2025

High School Diploma -

Castle Hill High School
Castle Hill, NSW
12.2021

Skills

  • Microsoft Office
  • Administrative Assistance
  • Research Skills
  • Operating System
  • Strategic Planning
  • Collaborative Problem Solving
  • Analytical Skills
  • Customer Satisfaction
  • Interpersonal skills
  • Sales management
  • Customer Relationship Management (SAP and Salesforce)

Timeline

Customer Care and Sales Advisor

Dyson
05.2022 - Current

Shift Supervisor

KFC
03.2019 - 09.2021

Bachelor of Arts - Bachelor Degree of Planning

Macquarie University

High School Diploma -

Castle Hill High School

Similar Profiles

CREATE PROFILE
Christopher Beggs