CHRISTOPHER BIRNIE
Summary
Experienced professional passionate about customer service, logistics, and warehouse operations. I focus on building connections, partnerships, and improving company performance. Known for reliability and organizational skills, I enhance processes, speed, and quality in my work.
I excel in managing paperwork, overseeing inventories, and coordinating team schedules efficiently. As a team player, I am friendly and positive, skilled in building strong client relationships. I am dedicated to ensuring client satisfaction, contributing to overall company success.
Eager to thrive in a warehouse role, I am ready to take on new responsibilities to help our team achieve company goals. With determination and skills, I am here to contribute significantly to your organization's success.
Overview
25
25
years of professional experience
Work History
Logistics Warehouse Operator
CIGWELD
10.2021 - 10.2022
- Prepared orders, quotes and ETAs for customers
- Resolved shipping discrepancies by coordinating customer and courier communications.
- Managed orders from local and international suppliers
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Monitored and adjusted inventory levels according to demand.
- Monitored logistics performance and identified improvement opportunities.
Builder's Laborer
Construction Group Staffing
01.2013 - 10.2021
- Worked with contractors and other tradespeople to meet project specifications and deadlines.
- Interpreted blueprints accurately, building structures to exact specifications.
- Implemented safety codes and regulations to maintain site compliance and uphold safe working conditions.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Installed drywall, flooring and other interior finishes to create finished and functional living and work spaces.
- Assembled and disassembled scaffolding and ladders to guarantee safety of workers while performing tasks at heights.
- Dug trenches and set up forms to specified requirements for concrete pours.
Warehouse Forklift Operator
Wilmar Transport
12.2009 - 12.2012
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Transported goods between warehouse locations according to shipment and storage needs.
- Communicated with floor managers to determine merchandise placement.
- Inspected equipment for defects and performed repairs or maintenance tasks.
- Completed cycle counts and monthly inventory.
Head Chef
Alexandra Hills & Sands Hotel
02.2008 - 10.2009
- Created recipes, menus and prepared advanced dishes.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Placed orders to restock items before supplies ran out.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Disciplined and dedicated to meeting high-quality standards.
Sous Chef
Victoria Point Tavern
03.2003 - 01.2008
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
- Assisted with menu development and planning.
Customer Service Representative
Telstra
02.1998 - 02.2003
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Education
Some College (No Degree) - Certificate II in Transport & Logistics
TAFE Queensland
Alexandra Hills, QLDGeneral Safety Induction Course
TAFE Queensland
Alexandra Hills, QLD2021
Diploma in Hospitality & Catering
TAFE
William Angliss Institute12.2002
Skills
- Customers Service
- Warehouse Operations
- Safe Work Practices
- Transportation Logistics
- Policy and Procedure Adherence
- Inventory Supplies
- Oversee Distribution
- Maintenance and Repair Orders
- Process Improvement Initiatives
- Daily Operations & Systems Management
Timeline
Logistics Warehouse Operator
CIGWELD
10.2021 - 10.2022
Builder's Laborer
Construction Group Staffing
01.2013 - 10.2021
Warehouse Forklift Operator
Wilmar Transport
12.2009 - 12.2012
Head Chef
Alexandra Hills & Sands Hotel
02.2008 - 10.2009
Sous Chef
Victoria Point Tavern
03.2003 - 01.2008
Customer Service Representative
Telstra
02.1998 - 02.2003
Some College (No Degree) - Certificate II in Transport & Logistics
TAFE Queensland
General Safety Induction Course
TAFE Queensland
Diploma in Hospitality & Catering
TAFE
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