Multi-talented business leader bringing 28 years of experience as a successful Chief Executive Officer. Strategic problem solver and change manager. Forward-thinking Chief Executive Officer offering advanced experience in overseeing sales and operations, driving business strategy, and overhauling distribution networks. Highly proficient in business development and strategic planning resulting in consistent growth and profitability.
Overview
28
28
years of professional experience
Work History
Chief Executive Officer
Quest Flooring Pty Ltd
08.2020 - Current
Established and oversaw strategic business actions and streamlined operations.
Built strategic business partnerships by cultivating relationships with employees and experts.
Oversaw budgetary and financial activities and implemented strategies to grow business and profits.
Determined revenue and profit impacts of market strategies and led business direction toward profitable channels.
Monitored company performance by measuring and analyzing results and minimizing impact of variances.
Checked financial reports to confirm financial soundness and good operating margin.
Negotiated and approved contracts between company and distributors, suppliers and other external entities.
Brought in more than $[Amount] in new business each quarter.
Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
Developed long-range plans for business growth, resulting in [Number]% increase in annual sales.
Promoted brand awareness by increasing market penetration across [Type] markets.
Increased company revenue by $[Amount] within first year.
National Sales Manager
Quest Carpet Manufacturers Pty Ltd
09.2009 - 07.2023
Motivated staff to become top sales closers and exceed benchmarks.
Maintained sales volume and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
Prepared monthly, quarterly and annual sales forecasts to determine short and long-term performance objectives.
Delivered sales presentations at national conferences to highlight industry trends, provide additional training, clarify new business goals and award top sellers.
Conveyed customer needs and preferences to design and production departments.
Conducted performance reviews using key performance indicators to track efficiency and discover opportunities for additional training.
Gave sales presentations, negotiated contracts and promoted services to customers.
Participated in events, attended training seminars and traveled manufacturer product showcases and off-site locations.
Stayed up to date with new product launches and kept sales team members on board with changing plans.
Prepared monthly, quarterly and annual sales forecasts to effectively plan sales strategies.
Researched and identified potential customers and new market opportunities on continuous basis to maintain sustained revenue growth.
State Sales Manager
Godfrey Hirst Carpets
07.2004 - 10.2008
Analyzed regional market trends to discover new opportunities for growth.
Created and maintained sales environment to support business objectives.
Developed and managed regional sales program and market operations.
Held weekly meetings with each representative to talk one-on-one, resolve issues and provide tailored training.
Penetrated new markets by investigating competitor products, services and trends.
Analyzed quarterly sales statistics and prepared analyses for corporate management.
Supervised sales strategy, training, team structure and communication of regional sales program.
Supported sales team members to drive growth and development.
Determined price schedules and discount rates.
Prepared budgets and approved budget expenditures.
Enhanced sales volume through skilled support to both new and inactive customers.
Field Sales Representative
Godfrey Hirst Carpets
04.2000 - 06.2004
Gave eye-catching presentations to customers in order to provide information regarding company's products and services.
Converted prospects by maintaining and managing sample inventory to aid sales pitch.
Reported on competitor performance detailing price changes, sales events, new products and merchandising materials.
Cultivated trusting and loyal professional relationships with customers and thoroughly addressed customer concerns to reach mutually profitable solutions.
Tracked market conditions, trends and competitive product activities, launched strategic corporate brand marketing initiatives and drove promotional initiatives that boosted sales.
Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
Replenished and arranged items to maintain appearance.
Identified customer needs by asking questions and advising on best solutions.
Reset store displays for special events and seasonal merchandise changes.
Sales Representative
Tarkett Australia Pty Ltd
01.1999 - 05.2000
Monitored customer order process and addressed customer issues.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Drove substantial sales through suggestive selling and by promoting add-on purchases.
Fostered relationships with customers to expand customer base and retain business.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Presented products and services to prospective and existing customers to meet client needs.
Adhered to company initiatives and achieved established goals.
Demonstrated product features to align with customer needs.
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Sales Representative
Charmans Flooring
03.1998 - 01.1999
Monitored customer order process and addressed customer issues.
Improved overall customer purchasing experiences to promote steady revenue.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Fostered relationships with customers to expand customer base and retain business.
Adhered to company initiatives and achieved established goals.
Demonstrated product features to align with customer needs.
Developed key customer relationships to increase sales.
Sales Assistant
Homestead Carpets Pty Ltd
03.1995 - 03.1998
Helped customers find specific products, answered questions and offered product advice.
Sold various products by explaining unique features and educating customers on proper application or usage.
Monitored stock levels to facilitate restocking and replenishment of shelves.
Fostered relationships with customers to expand customer base and retain business.
Accepted and completed cash, check and credit card payments.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Answered incoming telephone calls to provide store, products and services information.
Maintained records related to sales for store management.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Answered store and merchandise questions and led customers to wanted items.
Education
High School Diploma -
St Martins in The Pines
Ballarat
12.1994
Skills
Financial Administration
Process Improvements
Profit & Loss
Administrative Leadership
Operations Management
Contract Management
Financial Oversight
Operational Leadership
Strategic Planning
Risk Management
Revenue Growth
Financial Management
Negotiation
Market Strategies
Staff Management
Market Understanding
Sales and Marketing
Business Administration
Stakeholder Relations
Account Management
Business Management
Relationship Management
Business Planning
Leadership and People Development
Product Development and Expansion
Lean Methodology
Corporate Strategy and Development
Articulate Communication
Market Trend Expertise
Organizational Leadership
Cost Breakdown Analysis
Operational Oversight
Process Improvement
Analytical and Critical Thinker
Strategic Partnership
Employee Motivation and Performance
Budgeting and Cost Control
Business Development
Policy Development and Optimization
Timeline
Chief Executive Officer
Quest Flooring Pty Ltd
08.2020 - Current
National Sales Manager
Quest Carpet Manufacturers Pty Ltd
09.2009 - 07.2023
State Sales Manager
Godfrey Hirst Carpets
07.2004 - 10.2008
Field Sales Representative
Godfrey Hirst Carpets
04.2000 - 06.2004
Sales Representative
Tarkett Australia Pty Ltd
01.1999 - 05.2000
Sales Representative
Charmans Flooring
03.1998 - 01.1999
Sales Assistant
Homestead Carpets Pty Ltd
03.1995 - 03.1998
High School Diploma -
St Martins in The Pines
Similar Profiles
Jamie VismansJamie Vismans
Forklift Operator / Despatch at Quest FlooringForklift Operator / Despatch at Quest Flooring