Summary
Overview
Work History
Education
Skills
Languages
Timeline
SoftwareDeveloper

Christopher Bone

Bundaberg,Australia

Summary

Professional software developer with strong background in coding, debugging, and software design. Adept at collaborating within teams to deliver high-quality software solutions that meet evolving project needs. Skilled in various programming languages and frameworks, with focus on achieving impactful results and fostering reliable, adaptable work environment. Known for problem-solving abilities, effective communication, and results-driven approach to software development.

Overview

21
21
years of professional experience

Work History

Software Developer

Best Practice Software
11.2019 - 04.2025
  • - Developed and maintained software products in a fast-paced healthcare technology environment.
  • - Participated in full-cycle development—from design and implementation to testing and deployment.
  • - Improved performance and maintainability of applications through code optimization and refactoring.
  • - Collaborated with QA teams to identify, document, and resolve software issues.
  • - Provided expert-level customer support on technical queries and system performance.
  • - Authored comprehensive technical documentation, including system specifications and user guides.
  • - Implemented security and compliance practices aligned with industry standards.
  • - Conducted peer code reviews and mentored junior developers on best practices.
  • - Managed version control and deployment workflows using Git and SVN.

Lead Support Specialist

Best Practice Software
11.2015 - 06.2019
  • Streamlined support processes for increased efficiency and improved response times.
  • Organized team meetings to discuss ongoing projects, share knowledge, and troubleshoot complex cases collaboratively.
  • Enhanced customer satisfaction by addressing and resolving technical issues in a timely manner.
  • Evaluated and recommended improvements to internal procedures, leading to streamlined workflows.
  • Resolved critical system outages by coordinating efforts between multiple departments and vendors.
  • Reduced ticket backlog by implementing effective prioritization strategies.
  • Provided exceptional customer service, resulting in high levels of client retention and loyalty.
  • Collaborated with cross-functional teams to develop and implement new support strategies.
  • Mentored junior support specialists, providing guidance on best practices and troubleshooting techniques.

Software Technical Lead

Medical Director
02.2011 - 11.2015
  • - Led software development teams and managed daily operations of agile sprints.
  • - Acted as primary liaison between development teams, management, and external clients.
  • - Directed the adoption of automation tools to improve delivery efficiency.
  • - Mentored junior team members in coding standards, debugging, and team collaboration.
  • - Spearheaded technical evaluations for new tools and methodologies.
  • - Provided subject matter expertise in client and sales meetings to support business development.
  • - Recruited and onboarded new developers, actively shaping team culture and processes.

Cook Shift Leader

Collins Foods Limited
06.2009 - 08.2012
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.

Sales Representative

Autobarn
11.2008 - 08.2009
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Restaurant Floor Manager

McDonalds
01.2004 - 10.2008
  • Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
  • Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
  • Evaluated employee performance regularly through observations and one-on-one meetings for continuous improvement opportunities.
  • Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
  • Streamlined daily operations for smooth service flow through effective staff scheduling, task delegation, and communication.
  • Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.

Education

Diploma - Information Technology

Evocca College
11.2015

Skills

  • - Full Software Development Lifecycle (SDLC)
  • - NET Development & Application Architecture
  • - SQL Expertise & Data Analysis
  • - Project & Time Management
  • - Stakeholder & Client Communication
  • - Cross-functional Team Collaboration
  • - Documentation & Technical Writing
  • - Customer Service & Problem Resolution
  • - Team Leadership & Staff Mentoring
  • - Version Control (Git/SVN)
  • - Agile & Waterfall Methodologies
  • - Process Improvement & Automation
  • Problem-solving
  • Programming
  • Object-oriented programming
  • Software development
  • SQL integration
  • Software architecture design
  • Application development
  • Test-driven development

Languages

English
Full Professional

Timeline

Software Developer

Best Practice Software
11.2019 - 04.2025

Lead Support Specialist

Best Practice Software
11.2015 - 06.2019

Software Technical Lead

Medical Director
02.2011 - 11.2015

Cook Shift Leader

Collins Foods Limited
06.2009 - 08.2012

Sales Representative

Autobarn
11.2008 - 08.2009

Restaurant Floor Manager

McDonalds
01.2004 - 10.2008

Diploma - Information Technology

Evocca College

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