Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Bowe

Birkdale,Australia

Summary

Dynamic and results-driven Business Development Manager and Account Manager with extensive experience driving sales growth, managing high-value residential and commercial accounts, and developing long-standing client and supplier relationships. Proven success leading multi-million dollar projects, exceeding year to date sales targets, and delivering consistent business outcomes within strict budgets. Recognised for exceptional communication, strong residential acumen, and the ability to work collaboratively with marketing, trade and internal teams to deliver strategic and profitable solutions.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Account Manager Business Development Manager

Big River Group
06.2024 - Current
  • Increased overall sales performance across key accounts, driving strong revenue growth.
  • Successfully secured and managed a multi-million dollar project, delivering on time and within budget.
  • Improved profitability through strategic account planning, upselling, and identifying new business opportunities.
  • Consistently exceed year to date targets, outperforming KPIs and contributing to company wide growth.
  • Collaborated with cross-functional teams to align strategies with client needs.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Negotiated contract terms with clients, securing favourable agreements for both parties.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.
  • Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
  • Optimised account allocation among team members to ensure balanced workload and focus on high-priority clients.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Account Manager

Finlayson Timber & Hardware
01.2022 - 06.2024
  • Analyzed customer needs to provide tailored product recommendations and solutions.
  • Monitored market trends to identify opportunities for business growth and expansion initiatives.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Presented professional image consistent with company's brand values.
  • Built diverse and consistent sales portfolio.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads increasing sales by 10%.
  • Developed tailored solutions based on customer needs and preferences.
  • Developed strategic account plans to align client needs with company objectives.

Sales Rep – Business Development Manager

Versace Timbers
12.2021 - 01.2022
  • Opened 80 new accounts within the first 6 months of employment, significantly contributing to company growth.
  • Represented Versace to existing customers, proactively identifying and converting new sales opportunities.
  • Performed daily cold calls across a wide range of commercial customers to drive business.
  • Worked within a strict sales budget, consistently met and exceeded sales targets.
  • Built strong relationships with both store-based and trade-centre based team members, fostering a collaborative and high performing environment.
  • Developed strong product knowledge to assist customers in making informed purchasing decisions.
  • Managed sales transactions efficiently using point-of-sale systems to enhance customer experience.
  • Partnered with suppliers on multiple projects and maintained outstanding longer-term relationships, contributing to seamless operations and high-quality outcomes.
  • Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Sales Rep – Account Manager

Bretts Timber & Hardware
10.2016 - 12.2021
  • Successfully promoted and sold the full Bretts product offering, including windows and doors, while expanding customer awareness of the broader product range.
  • Managed over 150 key business clients and accounts, strengthening relationships and increasing repeat business.
  • Actively represented Bretts to existing and prospective customers, identifying new opportunities and consistent business growth.
  • Conducted cold calls and outreach to a diverse range of commercial users to drive new sales activity.
  • Worked within strict sales budget, consistently meeting expected weekly and monthly sale targets.
  • Built and maintained strong relationships with entire team ensuring seamless teamwork and ongoing internal support.
  • Partnered with suppliers across multiple projects, maintaining long term relationships that continue to this present day.
  • Contributed to significant revenue results including increased sales, year to date target exceedance and delivery of profitable projects.

Account Manager

Bunnings Trade Commercial
01.2011 - 10.2016
  • Drove sales growth by promoting the full Bunnings range , providing tailored solutions that increased customer spend and product penetration.
  • Managed a commercial client portfolio of 150+ active customers, ensuring consistent service delivery, repeat business and long-term account retention.
  • Identified and secured new business opportunities by proactively engaging existing customers and conduction targeted suppliers.
  • Performed high-volume commercial cold calling to build pipeline opportunities and expand market reach.
  • Consistently met or exceeded sales targets by operating within strict budgets and applying effective planning strategies.
  • established strong working relationships with store and trade centre teams, enabling smooth coordination and excellent customer outcomes.
  • Collaborated with key suppliers across multiple projects, maintaining established relationships that supported success and product avaliability.

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Account Manager

Trend Glass, Ormeau
01.2008 - 01.2011
  • Represented Trend Glass to existing clients, identifying and converting new sales opportunities.
  • Implemented process improvements that enhanced operational efficiency across departments.
  • Developed targeted presentations for key accounts, effectively communicating value proposition and securing commitments.
  • Conducted cold calls to a wide range of commercial customers to generate new business.
  • Worked within a strict sales budget, consistently meeting or exceeding targets.
  • Completed weekly sales reports and contributed to marketing analysis to support strategic decision making.
  • Managed client relationships to ensure satisfaction and retention.
  • Analyzed market trends to identify opportunities for business growth.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Coordinated product deliveries, optimizing logistics for timely fulfillment.

Education

High School Diploma -

Iona College
Brisbane, QLD
11-2003

Skills

  • Business Development & Sales Growth
  • Account and Relationship Management
  • Supplier & Stakeholder Engagement
  • Residential Project Coordination
  • Budget and Target Compliance
  • Cross-Functional Team Collaboration
  • Problem-Solving and Negotiation
  • Trade & Residential Product Knowledge
  • Client Engagement
  • Cold Calling & Lead Generation
  • Strategic Marketing Alignment

Certification

  • Communications Skills for the Workplace COMM0003
  • Interpersonal Communications Skills for Teams COMM000T
  • Decisions & Risk PD0243
  • Communicate for Results COMM0004
  • Microsoft Office 2000 – Beginning Excel 111080
  • Framing the Problem PD0232
  • Communication Skills for Resolving Conflict COMM0006
  • Understanding Your Customer SALE0132
  • Fundamentals of Exceptional Customer Service CUST0102
  • Problem Solving and Decision Making in Groups PD0236
  • Internal Customer Service: Conflict and Complaints CUST0140
  • Operate Retail Equipment WRRCA1B
  • Communicate In The Workplace WRRCS1B
  • Work effectively in a retail environment WRRER1B
  • Apply safe working practices WRRLPIB
  • Perform routine housekeeping duties WRRM2B

Timeline

Account Manager Business Development Manager

Big River Group
06.2024 - Current

Account Manager

Finlayson Timber & Hardware
01.2022 - 06.2024

Sales Rep – Business Development Manager

Versace Timbers
12.2021 - 01.2022

Sales Rep – Account Manager

Bretts Timber & Hardware
10.2016 - 12.2021

Account Manager

Bunnings Trade Commercial
01.2011 - 10.2016

Account Manager

Trend Glass, Ormeau
01.2008 - 01.2011

High School Diploma -

Iona College
Christopher Bowe