CHRISTOPHER CHETTIAR
West Melbourne,Australia
Summary
Results-oriented IT professional with over 5 years of experience in project coordination, business analysis, and stakeholder management across diverse sectors including telecommunications, retail, manufacturing, and media. Proven expertise in managing network infrastructure upgrades and leading cross-functional teams to deliver critical IT solutions. Recognized for a detail-oriented approach and a strong focus on achieving outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Network Infrastructure Project Coordinator
Coles Group
, Australia
02.2024 - Current
- Managed deployment activities for wireless and network upgrades at Coles Distribution Centres.
- Developed implementation plans for on-site access point installations.
- Managed port allocation for newly mounted access points.
- Coordinated test bed sessions for pre-cutover activities.
- Led discussions on project risks, issues, and challenges during routine standup sessions with vendors and stakeholders.
- Conducted site walkthroughs with third-party vendors like Dematic and Fiber-link for survey purposes.
- Responsible for working on project run sheets and cutover plans with engineers.
- Created and managed change-related tasks for projects.
- Managed the entire lifecycle of the Supply Chain Wireless Upgrade Project, ensuring successful implementation in Parkinson DC, QLD.
- Approved audits for NBN BNTD implementations in Coles Stores.
- Coordinated installation tasks with third-party vendors including Ventia, Fulton Hogan, and Downer Group.
- Managed site-specific cabling and NTD hardware placement approvals.
- Collaborated with analysis team to determine optimal camera placement for POS lanes.
- Conducted site audit to allocate cameras for store front end operations.
- Managed collaboration with third-party vendor Equans for cabling projects.
- Coordinated relocation of switches and allocation of ports for camera systems.
- Completed remediation works for ALPP 3, including smart gates commissioning.
IT Project Coordinator
Optus
, Australia
05.2022 - 01.2024
- Managed delivery of small to medium-sized projects.
- Facilitated project activities to support senior project managers.
- Managed and monitored project management plans and schedules for ongoing projects.
- Developed detailed cutover plans alongside engineering teams.
- Created and managed change-related tasks for projects.
- Executed project and change management tasks using ServiceNow and SAP.
- Provided networking solutions for various customers in finance and healthcare.
- Executed various projects such as bandwidth enhancements, system decommissions, and installations.
- Customer Project Portfolios: Financial - ANZ, Latitude Financial Services. Enterprise/Health - Western Health, Eastern Health, Peninsula Health, Northern Health, Barwon Health, Royal Victorian Eye and Ear Hospital, Maribyrnong City Council, DOJ and DHHS.
Associate IT Business Analyst
Telstra
, Australia
08.2021 - 04.2022
- Facilitated gathering of project requirements.
- Analyzed data to evaluate system needs.
- Evaluated various project phase components and delivery criteria to inform engineers effectively.
- Monitored project schedules, work hours, budgets, and expenditures.
- Facilitated and contributed to stakeholder discussions.
- Ensured project compliance with established frameworks.
- Developed and managed slide packs for sales and DevOps teams.
- Led team to deliver in-house interim website solution for client.
Safety Supervisor (Yarra Trams)
Spotless
, Australia
05.2020 - 07.2021
- Supervisor for the Redeployment program.
- Rostering, briefing and debriefing the team for specific tram routes on daily basis.
- Supervising team safety, organizing toolbox meetings and reporting incidents.
- Educating new employees on work safety measures.
Data Entry Specialist
SXIQ
, Australia
05.2021 - 06.2021
- Utilized Dynamic 365 CRM software SCOUT for NDIS project.
- Developed risk profiles, flexible agreements, and consents for customers on SCOUT.
- Formulated customer-specific Smart Goals and Support Plans on SCOUT.
Data Entry Specialist
SXIQ
, Australia
05.2020 - 07.2020
- Compiled and organized customer files for database entry.
- Facilitated digital transfer of work to appropriate locations in alignment with needs.
- Reviewed client records for accuracy, adhering to established guidelines.
IT Business Analyst
News Corp
, Australia
12.2019 - 04.2020
- Initiated project planning requirements.
- Captured requirements from stakeholder discussions.
- Utilized business process mapping techniques to identify key project areas.
- Collaborated with various teams to create project plans.
- Developed delivery tasks and project schedule timelines for successful project completion.
- Implemented AI-driven solution to automate data and news categorization.
Lead IT Analyst
Sutton Tools
, Australia
07.2019 - 10.2019
- Identified the requirements of the project.
- Defined project scope to ensure alignment with objectives.
- Identified gaps to project future states.
- Utilized Microsoft Visio for developing Use Cases to identify project stages.
- Utilized visualizations to demonstrate project progress at each phase.
- Developed sensor-based solution to evaluate machine data and identify issues in noise, runtime, and vibration.
Junior Business Analyst
Siemens
, India
08.2017 - 02.2018
- Identified improvements in the data management systems and SharePoint platform.
- Utilized SQL and Tableau for data analysis and visualization.
- Presented the visualizations to the stakeholders of the organization.
- Designed BPMN diagrams to demonstrate various process flows to project sponsor.
- Implemented changes suggested by the stakeholders of the organization.
- Recognized and resolved deadlock situations to enhance workflow.
- Partnered with technical teams to deliver solutions aligned with Service Level Agreements.
Education
Master of Business Information Technology -
RMIT University
Australia12.2019
Post Graduate Diploma in Information Technology -
University of Mumbai
India07.2017
Bachelor of Computer Applications -
Atharva Institute of Information Technology
India06.2016
Skills
- Project coordination
- Business analysis
- Network infrastructure and wireless rollouts
- Change management
- Stakeholder engagement and vendor management
- Strong communication and team management
- Budgeting and forecasting (SAP, ServiceNow)
- Tools: MS Office, Visio, SQL, ServiceNow, SAP, D365, Tableau
Certification
SAFE 5 - Agilist, Foundational
References
Available Upon Request
Timeline
Network Infrastructure Project Coordinator
Coles Group
02.2024 - Current
IT Project Coordinator
Optus
05.2022 - 01.2024
Associate IT Business Analyst
Telstra
08.2021 - 04.2022
Data Entry Specialist
SXIQ
05.2021 - 06.2021
Safety Supervisor (Yarra Trams)
Spotless
05.2020 - 07.2021
Data Entry Specialist
SXIQ
05.2020 - 07.2020
IT Business Analyst
News Corp
12.2019 - 04.2020
Lead IT Analyst
Sutton Tools
07.2019 - 10.2019
Junior Business Analyst
Siemens
08.2017 - 02.2018
Master of Business Information Technology -
RMIT University
Post Graduate Diploma in Information Technology -
University of Mumbai
Bachelor of Computer Applications -
Atharva Institute of Information Technology
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