Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Warehouse Worker
Lifeline
03.2019 - 06.2019
Loaded, unloaded, and moved material to and from storage and production areas.
Checked packages and merchandise for damage and notified vendors.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Performed general housekeeping and cleaning tasks.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Retail Volunteer
St Vincent De Paul Society
02.2016 - 01.2018
Improved overall store appearance through regular cleaning tasks and maintenance activities.
Assisted in maintaining store cleanliness, promoting a welcoming atmosphere for customers.
Enhanced customer satisfaction by providing attentive and knowledgeable assistance.
Boosted store sales by creating visually appealing and organized merchandise displays.
Greeted each customer warmly upon entry, fostering a friendly shopping experience from the start.
Resolved customer issues promptly, demonstrating excellent problem-solving skills and professionalism.
Maintained open communication lines between all team members, encouraging a collaborative work atmosphere where ideas were shared freely among colleagues.
Participated in staff meetings and training sessions, remaining up-to-date on company policies and procedures.
Store Assistant
Salvation Army
05.2016 - 06.2016
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Greeted customers, helped locate merchandise, and suggested suitable options.
Resolved customer complaints professionally, turning negative experiences into positive outcomes.
Greeted customers entering store and offered assistance with requirements.
Remained calm and composed in tense situations involving angry or upset customers.
Operation Support Volunteer
Jabiru Communtity Youth & Children's Services
10.2014 - 06.2015
Collaborated with external partners for referral services, ensuring seamless transitions and continuity of care for clients.
Collaborated with fellow volunteers, fostering a supportive and cohesive team environment to better serve clients.
Maintained strict confidentiality standards while handling sensitive client information responsibly.
Evaluated effectiveness of provided support by conducting surveys among clients leading to continuous improvement of our services.
Supported program coordinators in administrative tasks such as scheduling appointments or updating databases efficiently for optimal organization-wide functioning.
Developed strong rapport with clients by consistently demonstrating empathy, patience, and understanding during interactions.
Education
Certificate II - Certificate II Business Certificate II Work Place
Jabiru Community College
Brisbane, QLD
Certificate III - Business Administration
TAFE Queensland
Bracken Ridge, QLD
07.2024
Supply Chain Skills Builder Course - Working On Supply Chain Skills Builder Course
Supply Chain Skills Builder
Brisbane, QLD
12.2022
Employment Skills Training - Employment Skills Training
Designer Life
Brisbane, QLD
12.2019
Certificate III - SIR30216 - Certificate III in Retail Semester 1
Alffie
Brisbane, QLD
12.2019
Certificate II - Housekeeping
Smartskill
Brisbane, QLD
12.2018
Certificate II - Retail Services
ARA Retail Institute
Brisbane, QLD
12.2017
Certificate III - Warehouse Operations
Kirana Colleges
Brisbane, QLD
12.2016
No Degree - Licence To Operate A Forklift Truck
One Stop Training
Brisbane, QLD
12.2016
Skills
Packaging and Labeling
Picking and Packing
Self-Motivated and Disciplined
Cleaning and Organizing
Customer Assistance
Cleanliness standards
Stock replenishment
Brand Awareness
Store maintenance
Team Collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Location Preference
Hybrid
Important To Me
Work-life balancePaid sick leaveHealthcare benefitsPaid time off4-day work weekFlexible work hoursWork from home option
Timeline
Warehouse Worker
Lifeline
03.2019 - 06.2019
Store Assistant
Salvation Army
05.2016 - 06.2016
Retail Volunteer
St Vincent De Paul Society
02.2016 - 01.2018
Operation Support Volunteer
Jabiru Communtity Youth & Children's Services
10.2014 - 06.2015
Certificate II - Certificate II Business Certificate II Work Place
Jabiru Community College
Certificate III - Business Administration
TAFE Queensland
Supply Chain Skills Builder Course - Working On Supply Chain Skills Builder Course
Supply Chain Skills Builder
Employment Skills Training - Employment Skills Training
Designer Life
Certificate III - SIR30216 - Certificate III in Retail Semester 1