Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Danks-Brown

Burwood,NSW

Summary

Dynamic Practice Manager at Moorebank Dental with a proven track record in financial management and operational efficiency. Expert in data analysis and compliance regulations, driving improvements in patient care delivery. Adept at fostering strong customer relationships while implementing effective policies that enhance practice performance.

Overview

15
15
years of professional experience

Work History

Practice Manger

Moorebank Dental
Moorebank, Nsw
08.2024 - Current
  • Reviewed monthly financial statements for accuracy and completeness before submitting them for audit purposes.
  • Coordinated staff recruitment, training, and scheduling activities.
  • Maintained financial records, including billing and accounts receivable and payable.
  • Ensured compliance with relevant state laws governing healthcare practices.
  • Created reports that tracked key performance indicators such as revenue growth and efficiency metrics.
  • Analyzed data from various sources to identify trends or opportunities for improvement within the practice.
  • Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
  • Oversaw all aspects of day-to-day practice operations including front desk reception, appointment scheduling, billing and coding, insurance verification.
  • Conducted regular meetings with staff to discuss operational issues and ensure proper communication between departments.

Assistant Manager

Bupa Dental Liverpool
Liverpool, NSW
11.2019 - 08.2024
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Resolved conflicts between team members in an effective manner.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Managed customer service inquiries and complaints in a timely manner.
  • Ensured compliance with safety regulations and company policies.
  • Supervised daily operations including scheduling shifts, assigning duties.

Dental Assistant

West Pymble Dental Centre
West Pymble, NSW
02.2014 - 03.2016
  • General Dentistry Assisting

Dental Assistant

Crows Nest Dental Centre
Crows Nest, NSW
02.2011 - 02.2011
  • Helped maintain inventory levels of all dental supplies used in day-to-day operations.
  • Ensured compliance with infection control policies and procedures.
  • Sterilized instruments according to established guidelines and protocols.
  • Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
  • Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
  • Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.

Education

Future Leaders Program - Dental Management

Bupa Dental Corporation
On-line

Skills

  • Financial management
  • Operational efficiency
  • Compliance regulations
  • Data analysis
  • Patient care delivery
  • Customer relationship management

Timeline

Practice Manger

Moorebank Dental
08.2024 - Current

Assistant Manager

Bupa Dental Liverpool
11.2019 - 08.2024

Dental Assistant

West Pymble Dental Centre
02.2014 - 03.2016

Dental Assistant

Crows Nest Dental Centre
02.2011 - 02.2011

Future Leaders Program - Dental Management

Bupa Dental Corporation

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Christopher Danks-Brown