Summary
Overview
Work History
Education
Skills
Additional Information
References
Certification
Timeline
Generic

Christopher Delechantos

Maitland,NSW

Summary

Customer-focused professional with successful 15-year career in retail sector. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. High focus on the safety of the team and people around at all times.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Supermarket Manager

Coles Supermarket
Scone Then Huntlee, NSW
05.2015 - 06.2020
  • Trained team members in successful strategies to meet operational and sales targets.
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Developed, implemented and enhanced employee targets and operational policies to promote productivity and strengthen team performance.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Led and developed management team of 8.
  • Training staff in Coles safe work practice ( eg, manual handling, correct PPE usage, how to use dangerous equipment usage)

Retail Shop Assistant

Coles Supermarket
Scone, NSW
11.2006 - 05.2015
  • Accomplished multiple tasks within established timeframes.
  • Helped maintain safe working environment
  • Offered hands-on assistance to 30+ customers per day, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Cross-trained existing employees to maximize team agility and performance.
  • Supported production needs by performing routine tasks using standard procedures and equipment

Education

High School Diploma -

Pimlico State High School
Pimlico, QLD
11.2002

Skills

  • Complex Problem-Solving
  • Cash Handling and Reconciliation
  • Mathematical Calculation and Reasoning
  • Merchandise Quality Assurance
  • Computer Proficiency
  • Health and Safety Procedures
  • Recruitment and Training
  • Customer Inquiries
  • Customer Service Standards
  • Knowledge of tools and their uses
  • Great Communication Skills

Additional Information

Emergency Control Organization chief warden and warden Training.

Chairperson of the Coles Safety Leadership Team.

References

Zeljko Dzambo

Store Manager Coles Supermarket

Email: Zeljko.Dzambo@coles.com.au

Phone: 0401 963 044


Annette Fowler

Night Manager Coles Supermarket

Phone: 0416 155 010


David Retallick

Store Support manager Coles Supermarket

Phone: 0429 307 969

Certification

White Card

Timeline

Supermarket Manager

Coles Supermarket
05.2015 - 06.2020

Retail Shop Assistant

Coles Supermarket
11.2006 - 05.2015

High School Diploma -

Pimlico State High School

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Christopher Delechantos